Offer integrations in days, not quarters. Power your app with customers' ticketing data.

Trusted to power integrations at




Abstract away API complexity with Merge

Use cases

The User object is used to represent a user with a login to the ticketing system. Users are either assignees who are directly responsible or a viewer on a Ticket/ Collection.

Merge builds API-first integrations so your app is always supplied with fresh data. You won't need to re-authenticate regularly, or wait for a manual data sync.

Thousands of companies use Merge in production today.
Legacy APIs have painful quirks: Merge doesn’t.

HR-tech leaders trust Merge to build into their platforms to expand their reach. Merge users trust Merge to expand their future partners.

Stay in touch to learn how Merge can unlock hundreds of integrations in days, not years
Ingest article and content data to access evidence of proper compliance processes and procedures. Trusted by LogicGate.
Connect your customer success application to your customers’ chat platform to monitor customer issues
Give your assistants the ability to understand your customers’ organizational decisions
Build institutional memory from millions of team discussions and decisions
Enable your customers to quickly and securely incorporate chat messaging into their broader search results