Security and Privacy


Merge is designed from the ground up to safeguard your customer data in accordance with the industry’s highest standards of security and privacy

Cyber Secured

Data security at the highest level of industry standards


Fault-tolerant infrastructure ensures availability even during extreme demand.

Data Centers

All data is secured in Amazon Web Services (AWS) datacenters with enterprise-grade physical and network security. Data can be stored in our US-, EU-, and/or Asia-based regions, and we offer add-on single tenant hosting in any AWS region of choice.


Data is encrypted at rest and in transit, and PII is protected with an additional layer of application encryption.

Defense in Depth

Merge maintains separate networks for webservers and databases, detects and logs access to systems, and grants unique credentials for each employee and tool.

Shift Left

Our developers are proactive when it comes to security and use both DAST and SAST security scanning tools.

Penetration Testing

Our security team conducts penetration testing every year and an automated scan on a weekly basis.

data security

SOC 2 Type II, ISO 27001, HIPAA, and GDPR

Merge adheres to industry-standard compliance frameworks, including SOC 2 Type II, ISO 27001, HIPAA, GDPR, and CCPA. This ensures that our internal controls and processes meet and exceed requirements in securing customer data and the availability of our product infrastructure.

Active Defense

Bug Bounty and Vulnerability Disclosure

Merge maintains a vulnerability disclosure program on approved asset scopes.

You can contact us for more information or report vulnerabilities to

By submitting a security bug or vulnerability to Merge, you acknowledge that you agree to all VDP policies and may not disclose publicly or to any third-parties the findings of any security research without Merge's prior written approval.

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