Chat

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Integrate every chat messaging platform with one API

Seamlessly and securely integrate messages from chat platforms to benefit from real-time information for your LLMs and products

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Integrate once

Supported chat platforms

Abstract away API complexity with Merge

Integrate live updates from chat and messaging platforms

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Enterprise search

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Knowledge Bases

Add conversations to knowledge base archives

Build institutional memory from millions of team discussions and decisions

Get accurate answers in a single place

Enable your customers to quickly and securely incorporate chat messaging into their broader search results

Search and select specific files to share

  • File

Search across all documents

  • Drive
  • Folder
  • File

Download documents

  • Folder
  • File

Upload and organize documents

  • File
  • Folder

Update existing tickets and fields

  • PATCH Tickets

Create new to-dos directly from your app

  • POST Tickets

Visualize and analyze the status of projects and teams

  • GET Tickets from Asana and Jira

Add Closed Won customers to a customer success tracker

  • Opportunities
  • Accounts
  • Engagements data

Know what stage an opportunity is in

  • Opportunities
  • Accounts
  • Engagements data

Create & track customer interactions

  • Opportunities
  • Accounts
  • Engagements data

Monitor customer health & sentiment

  • Opportunities
  • Accounts
  • Engagements data

Add sourced contacts or companies to a CRM

  • creating Notes

Create notes in a CRM

  • creating Notes

Assign tasks created in CRM

  • creating Tasks

Pull information on prospects/leads

  • Accounts
  • Contacts
  • Leads
  • Opportunities data

Update details to track calls and meetings

  • Pulling or posting Opportunities
  • Accounts
  • Engagements information

Provide data visualizations based on customer data

  • Accessing Accounts
  • Opportunities
  • Leads

Calculate values of opportunities and leads

  • Opportunities
  • Leads

Read dollar Amount from Opportunities to understand financial health of a company

  • Pulling Opportunities

Update details on opportunities, leads & contacts

  • Creating and updating Opportunities
  • Leads
  • Contacts

Pull details on opportunities and accounts

  • Accounts
  • Contacts information

Add candidates to your recruiting pipeline

  • Candidate

Manage headcount planning

  • Jobs

Track new hires

  • Offer
  • Candidate

Track candidates through their entire interview process

  • Application
  • Interviews
  • Job Interview States
  • Notes

Power rich analytics about your customers’ talent pipeline

  • Interviews

Pull information from multiple ATS providers into a platform / dashboard

  • Candidate
  • Offer
  • Jobs

Pull EEOC demographic data

  • Candidate

Manage employee referrals

  • Candidates
  • Job

Manage candidates during the recruitment lifecycle

  • Candidate
  • Offer
  • Jobs

Connect different HR platforms

  • Employee

Deprovision employees when they leave a company

  • User
  • Group
  • Teams

Auto-provision user accounts, credit cards, device management, and software licenses

  • User
  • Group
  • Teams

Pull time off (PTO) information

  • Time Off
  • Employee

Onboard and offboard employees once they’re hired

  • Employee

Construct org charts

  • Employee
  • Teams

Pull salary information

  • Employments

Pull benefit information, employee, and company contributions

  • Benefits

Understand who was paid, when, benefits, deductions, and taxes

  • Payroll
  • Payroll Run

Track company spend

  • Transaction

Automatically create purchase orders

  • Purchase Order

Receive payments

  • Payments

Track vendor bills

  • Invoices

Transfer money

  • Journal Entries

Invoice customers

  • Invoice

Record credit card purchases

  • Transaction

Forecast revenue

  • Transaction

Create dashboards

  • Transaction

Candidates partnership qualifications

  • Balance Sheet
  • Income Statement
  • Cash Flow

Candidate's application for tax credits

  • Balance Sheet
  • Income Statement
  • Cash Flow

Candidate's fitness for a loan

  • Balance Sheet
  • Income Statement
  • Cash Flow

The financial health of a company

  • Balance Sheet
  • Income Statement
  • Cash Flow
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Conversations

The Conversation object is used to represent a conversation within the Chat account.

Conversations
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Groups

The Group object is used to represent any subset of Users.

Groups
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Members

The Member object is used to represent a member within the Chat account.

Members
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Messages

The Message object is used to represent a message within the Chat account.

Messages
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Users

The User object is used to represent a user within the Chat account.

Users
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The leading API for chat integration

Merge makes your build easy and secure

Ensure proper permissions

ACLs made easy

Merge maps users, groups, messages, conversations and company-level permissions to keep data secure and compliant across all chat platforms

Real-time updates

Access chats immediately

API-based integration enables real-time updates from chat and messaging platforms

Real-world inputs

Live context for LLMs

Integrate chat messages and conversations to enhance LLM and product accuracy

Make integrations your competitive advantage

Stay in touch to learn how Merge can unlock hundreds of integrations in days, not years