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Ticketing
 application

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Sync Wrike data

Accounts

The Account object is used to represent the account that a ticket is associated with. The account is a company that may be a customer. This does not represent the company that is receiving the ticket.

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Attachments

The Attachment object is used to represent an attachment for a ticket.

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Collections

The Collection object is used to represent one or more Tickets. There can be a hierarchy of Collections, in which a sub-collection belongs to a parent-collection.

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Comments

The Comment object is used to represent a comment on a ticket.

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Projects

Please use the Collection model. This model will be fully deprecated on 3/30/2024.

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Roles

The Role object is used to represent the set of actions & access that a user with this role is allowed to perform.

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Teams

The Team object is used to represent one or more Users within the company receiving the ticket.

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Tickets

The Ticket object is used to represent a ticket, issue, task or case.

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Users

The User object is used to represent a user with a login to the ticketing system. Users are either assignees who are directly responsible or a viewer on a Ticket/ Collection.

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FAQ on integrating with Wrike API

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Trusted to power integrations at

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Seamless account linking

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Merge seamlessly manages authentication and authorization on behalf of your customers.
Offer account linking and permission controls to your users with Link for a customizable frontend or with Magic Link for URL-based authorization

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APIs made simple

The toolkit for all your integration needs

We make integrations painless with accessible API design, dead-simple SDKs, and beautiful documentation that we agonize over.

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Get Employee Data
1from merge import Merge
2
3client = Merge(
4    account_token="YOUR_ACCOUNT_TOKEN",
5    api_key="YOUR_API_KEY",
6)
7client.hris.employees.list()
import { MergeClient, Merge } from '@mergeapi/merge-node-client';
const merge = new MergeClient({
  apiKey: 'YOUR_API_KEY',
  accountToken: 'YOUR_ACCOUNT_TOKEN',
});
employee = await merge.hris.employees.list()
ApiClient.instance.authentications.tokenAuth = {
  type: 'bearer',
  accessToken: 'API_KEY',
};
new EmployeesApi().employeesList('ACCOUNT_TOKEN', {}, (data) => {
  console.log(data);
});
import (
  "context"
  "fmt"
  merge "github.com/fern-api/merge-go"
  mergeclient "github.com/fern-api/merge-go/client"
  "github.com/fern-api/merge-go/hris"
)

client := mergeclient.NewClient(
  mergeclient.ClientWithAuthApiKey("<YOUR_API_KEY>"),
1ApiClient client = Configuration.getDefaultApiClient();
2client.setBasePath('https://api.merge.dev/api/ats/v1');
3ApiKeyAuth tokenAuth = client.getAuthentication('tokenAuth');
4tokenAuth.setApiKey('API_KEY');
5CandidatesApi apiInstance = new CandidatesApi(client);
6apiInstance.candidatesList('ACCOUNT_TOKEN');
import com.merge.api.MergeApiClient;
import com.merge.api.resources.hris.employees.requests.EmployeesRetrieveRequest;
import com.merge.api.resources.hris.types.Employee;
MergeApiClient mergeClient = MergeApiClient.builder()
    .accountToken("ACCOUNT_TOKEN")
    .apiKey("API_KEY")
    .build();
Employee employee = mergeClient.hris().employees().list(
    EmployeesRetrieveRequest.builder()
        .includeRemoteData(true)

> {  

"id": "0958cbc6-6040-430a-848e-aafacbadf4ae",
"remote_id": "19202938",
"employee_number": "2",
"company": "8d9fd929-436c-4fd4-a48b-0c61f68d6178",
"first_name": "Dirna",
"last_name": "Emanuel",
"display_full_name": "Dirna Emanuel",
    "username": "dirnaemanuel",
    "groups": [

Meta endpoint

Programmatically access required schemas

Third-party providers require specific (and often different) fields to write data to their APIs, making your code a mess.

Dynamically fetch required data schemas from Merge’s /meta endpoint to make POST or PATCH requests that just work.

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Beyond building

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Case study

How Drata increases customer value and spends 80% less time managing integrations

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​​Working with Merge’s Unified API and beautiful React component took less than a sprint to integrate, test, and release.

Daniel Marashlian
Co-Founder & CTO, Drata
Integrate once

Supported Ticketing platforms

Abstract away API complexity with Merge
Aha!
Beta
Coming soon
Asana
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Azure DevOps
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Basecamp
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Bitbucket
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ClickUp
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Dixa
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Freshdesk
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Freshservice
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Front
Beta
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GitHub Issues
Beta
Coming soon
GitLab
Beta
Coming soon
Gladly
Beta
Coming soon
Gorgias
Beta
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Height
Beta
Coming soon
Help Scout
Beta
Coming soon
Hive
Beta
Coming soon
Hubspot Ticketing
Beta
Coming soon
Intercom
Beta
Coming soon
Ironclad
Beta
Coming soon
Jira
Beta
Coming soon
Jira Data Center
Beta
Coming soon
Jira Service Management
Beta
Coming soon
Kustomer
Beta
Coming soon
Linear
Beta
Coming soon
Pivotal Tracker
Beta
Coming soon
Rally
Beta
Coming soon
Re:amaze
Beta
Coming soon
Salesforce Service Cloud
Beta
Coming soon
ServiceNow
Beta
Coming soon
Shortcut
Beta
Coming soon
SpotDraft
Beta
Coming soon
Teamwork
Beta
Coming soon
Trello
Beta
Coming soon
Zendesk
Beta
Coming soon
Zoho BugTracker
Beta
Coming soon
Zoho Desk
Beta
Coming soon

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