Merge connects your internal tools, like your HR or payroll system, to outside vendors. The following terms outline what we both can and can’t do. Here's what that means for you.
Who’s involved
There are a few players here. You (the end user) are the one connecting your systems, typically connecting a vendor to one of your other platforms (what we call the “Partner”). Merge is the technology in the middle making it all work. Your Vendor is the company whose product you use, and the Partner is the provider of any existing software you're using, like your HR or payroll tool.
What Merge does with your data
When you connect your systems, Merge copies your data from point A (the Partner) to point B (Merge) and makes it available to point C (your Vendor). As part of that we may also share your company name with the Partner(s) you choose to connect. We don’t use your data for anything else.
What you cannot do
Pretty simple: don’t use this service to copy what Merge is doing, don’t try to hack or break the software, and don’t use it for anything dishonest or illegal.
Responsibilities on both sides
Merge’s job is to keep the service running as promised. Your job is to use it lawfully and as intended. That means following any rules that apply to your business, like making sure you have the right permissions to share your data.
Stopping the service
You can disconnect anytime: just turn it off yourself or ask your Vendor to do it. It also stops automatically if your Vendor cancels their account. If you break these rules, Merge will let you know and give you 30 days to fix it before cutting off access for good. Once it's over, your data is deleted within 90 days.
Who owns what
Merge owns the software; you own your data. Simple as that. But while the connections you initiate are being used, you give us permission to process your data on behalf of your Vendor.
No guarantees
The service is provided as-is. Merge does not promise it will always be error-free, available at all times, or a perfect fit for your every need.
Updates to these terms
We may occasionally change these Terms. If we do, you'll have 30 days before anything takes effect, though continuing to use the service means you're on board with the changes.