Integrate every knowledge base with one API

Launch knowledge base integrations in days, not quarters. Help your customers connect their data through Merge’s Unified API.

Trusted to power integrations at

Supported knowledge base platforms

Abstract away API complexity with Merge
Confluence
Beta
Coming soon
Salesforce Knowledge
Beta
Coming soon
Notion
Beta
Coming soon

Merge powers integrations for products that need knowledge

Enterprise search

Get accurate answers in a single place

Enable your customers’ employees to find answers instantly with AI-powered by proprietary data and Knowledge Base integrations. Trusted by Freshworks.

Security compliance management

Ensure an organization complies with security certifications

Ingest article and content data to access evidence of proper compliance processes and procedures.
Trusted by LogicGate.

Meet  Article Picker

Put your users in control.

Article Picker lives inside Merge Link and lets your users hand-pick the spaces, folders, or articles they want to sync into your product.
Articles

The Article object is used to represent an article in the knowledge base.

Articles
See all documents
Attachments

The Attachment object is used to represent an attachment for a ticket.

Attachments
See all documents
Containers

The Container object is used to represent a container in the knowledge base.

Containers
See all documents
Groups

The Group object is used to represent any subset of Users. This can extend to company domains as well.

Groups
See all documents
Users

The User object is used to represent a user within the File Storage account.

Users
See all documents
The leading API for knowledge base data

Merge makes your build easy and secure

Ensure proper permissions

ACLs made easy

Merge maps users, groups, and company-level permissions to keep data secure and compliant across all knowledge base platforms

Don’t build from the ground up

Flexible from day one

Merge is designed to give you granular access to all data from every article and collection data, whether we normalize it or not

Data isn’t just in one place

Better together

Leverage Merge’s other categories, including File Storage, Ticketing, and HRIS, to create a full picture of your customers’ organizations

Make integrations your competitive advantage

Stay in touch to learn how Merge can unlock hundreds of integrations in days, not years

Get a demo