Connect your AI Agents to Zendesk Sell in minutes

Available tools
get_contact
Retrieve a single contact by ID from Zendesk Sell. Returns full contact details including addresses, status, and custom fields.
list_contacts
List contacts with optional filtering and pagination. Filter by owner, type (org/individual), name. Returns up to 100 per page.
create_contact
Create a new contact in Zendesk Sell. Set is_organization=True for company, False for person. For orgs: name required. For individuals: last_name required.
update_contact
Update an existing contact in Zendesk Sell. Note: is_organization cannot be changed after creation. Tags are replaced entirely.
delete_contact
Delete a contact from Zendesk Sell by ID. This action is permanent and cannot be undone.
upsert_contact
Create or update a contact based on matching criteria. Returns 409 if multiple matches. Use email as filter for uniqueness.
search_contacts
Search contacts using filters like email, name, status, owner, type. Supports pagination and sorting.
get_deal
Retrieve a single deal by ID from Zendesk Sell. Returns full deal details including value, stage, contact, and custom fields.
list_deals
List deals with optional filtering and pagination. Filter by owner, contact, stage, hot status. Returns up to 100 deals per page.
create_deal
Create a new deal in Zendesk Sell. Requires name and contact_id. Optionally set value, stage, owner, and custom fields.
update_deal
Update an existing deal in Zendesk Sell. Specify deal_id and fields to update. Tags are replaced entirely on update.
delete_deal
Delete a deal from Zendesk Sell by ID. This action is permanent and cannot be undone.

How to set up Merge Agent Handler
In an mcp.json file, add the configuration below, and restart Cursor.
Learn more in the official documentation ↗
1{
2 "mcpServers": {
3 "agent-handler": {
4 "url": "https://ah-api-develop.merge.dev/api/v1/tool-packs/{TOOL_PACK_ID}/registered-users/{REGISTERED_USER_ID}/mcp",
5 "headers": {
6 "Authorization": "Bearer yMt*****"
7 }
8 }
9 }
10}
11Open your Claude Desktop configuration file and add the server configuration below. You'll also need to restart the application for the changes to take effect.
Make sure Claude is using the Node v20+.
Learn more in the official documentation ↗
1{
2 "mcpServers": {
3 "agent-handler": {
4 "command": "npx",
5 "args": [
6 "-y",
7 "mcp-remote@latest",
8 "https://ah-api-develop.merge.dev/api/v1/tool-packs/{TOOL_PACK_ID}/registered-users/{REGISTERED_USER_ID}/mcp",
9 "--header",
10 "Authorization: Bearer ${AUTH_TOKEN}"
11 ],
12 "env": {
13 "AUTH_TOKEN": "yMt*****"
14 }
15 }
16 }
17}Open your Windsurf MCP configuration file and add the server configuration below.
Click on the refresh button in the top right of the Manage MCP server page or in the top right of the chat box in the box icon.
Learn more in the official documentation ↗
1{
2 "mcpServers": {
3 "agent-handler": {
4 "command": "npx",
5 "args": [
6 "-y",
7 "mcp-remote@latest",
8 "https://ah-api.merge.dev/api/v1/tool-packs/<tool-pack-id>/registered-users/<registered-user-id>/mcp",
9 "--header",
10 "Authorization: Bearer ${AUTH_TOKEN}"
11 ],
12 "env": {
13 "AUTH_TOKEN": "<ah-production-access-key>"
14 }
15 }
16 }
17 }In Command Palette (Cmd+Shift+P on macOS, Ctrl+Shift+P on Windows), run "MCP: Open User Configuration".
You can then add the configuration below and press "start" right under servers. Enter the auth token when prompted.
Learn more in the official documentation ↗
1{
2 "inputs": [
3 {
4 "type": "promptString",
5 "id": "agent-handler-auth",
6 "description": "Agent Handler AUTH_TOKEN", // "yMt*****" when prompt
7 "password": true
8 }
9 ],
10 "servers": {
11 "agent-handler": {
12 "type": "stdio",
13 "command": "npx",
14 "args": [
15 "-y",
16 "mcp-remote@latest",
17 "https://ah-api-develop.merge.dev/api/v1/tool-packs/{TOOL_PACK_ID}/registered-users/{REGISTERED_USER_ID}/mcp",
18 "--header",
19 "Authorization: Bearer ${input:agent-handler-auth}"
20 ]
21 }
22 }
23}FAQs on using Merge's Zendesk Sell MCP server
FAQs on using Merge's Zendesk Sell MCP server
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