Changelog

Plaud, Sprout Social, and Unily are ready to enable

New

You can now enable each from the connector catalog, with no setup beyond the usual connect flow.

Read more in the Agent Handler docs.

Multiple scoped keys now replace the single production key in the Access Keys redesign

Improved

Each key carries its own scope, so you can limit access per integration without provisioning a new production key.

Read more on the Agent Handler product page.

Attachment uploads for Xero

Accounting [[hide]]

New

POST /attachments now accepts files directly for Xero, including Base64-encoded content. Upload a receipt or invoice without hosting it at a public URL first.

Read more in the attachment docs.

Message sensitivity labels on Microsoft Teams

Chat [[hide]]

New

GET /messages for Microsoft Teams now includes the message's sensitivity label alongside its content.

Deduction codes on ADP Workforce Now payroll runs

HRIS [[hide]]

New

Employee Payroll Run for ADP Workforce Now (SFTP) now includes deduction codes directly in the response, so reconciling payroll deductions no longer means cross-referencing a separate report.

Accounting [[hide]]

New

You can now attach receipts, invoices, and other documents without hosting them at a public URL first. Read more in the attachments docs.

Tool call and API request streaming now supported for Datadog, Splunk, and Sentinel

New

There's no new tool to adopt: streaming works with the SIEM and logging platforms your team already runs.

Read more in the Agent Handler docs.

Axiom and Ashby ATS join Agent Handler

New

Axiom covers observability data, and Ashby ATS adds 61 tools spanning candidates, jobs, and interviews.

Read more in the Agent Handler docs for the full tool list.

Admins can preview the employee view, and employees can add their own connections

Improved

Admins can now preview the employee (Registered User) view directly from the dashboard, and employee-view users can add their own connections and connectors. Both changes move employee-facing setup off admin requests.

Read more in the Agent Handler docs.

New

Every request routed through GLM-5.2 falls under the same zero-data-retention guarantee as Gateway's other models.

Read more in the Gateway docs.

Merge Unified

Accounting

New

• Extended support for POST /attachments for NetSuite
• Extended support for POST /attachments for Sage Intacct
• Extended support for POST /attachments for Xero

ATS

Improved

• Mapping enhancement for GET /applications for Ashby — Application records now populate candidate information more consistently

ATS

Fixed

• Edge case handling for GET /applications for Ashby — Incremental syncs now recover more reliably when pagination limits are reached
• Error handling improvement for UKG Pro Recruiting — Improved authentication handling during connection setup

CRM

Improved

• Mapping enhancement for GET /custom-objects for HubSpot — Custom and non-standard fields now surface more completely

File Storage

New

• Added support for GET /files content download for Dropbox — Added file content download support for supported file types

File Storage

Improved

• Mapping enhancement for GET /permissions for SharePoint — Microsoft 365 Group owners and members are now distinguished separately for more accurate file permission data
• Mapping enhancement for GET /drives for Google Drive — Improved shared drive size mapping

File Storage

Fixed

• Edge case handling for GET /files and GET /folders for SharePoint — Files and folders now load more reliably in the File Picker for accounts synced below the drive level
• Edge case handling for GET /files and GET /folders for OneDrive — Live file and folder requests now resolve parent paths more reliably for accounts synced below the drive level
• Edge case handling for GET /drives, GET /files, and GET /folders for SharePoint — Selectively synced folders in non-default document libraries now create the associated drive and files correctly in Merge

HRIS

Improved

• Mapping enhancement for GET /employees for ChartHop — Employees with start dates up to one year in the future now sync sooner
• Mapping enhancement for GET /employees for ADP Workforce Now — Employee profile photos now source more reliably
• Mapping enhancement for GET /employments for HiBob — Employment records now map more completely
• Mapping enhancement for GET /time-off for Lucca — Time-off entries submitted by administrators now sync with improved duration and status mapping
• Performance improvement for GET /time-off for Lucca — Large time-off syncs now run more efficiently and reliably

HRIS

Fixed

• Compatibility/enum mapping for GET /locations for BambooHR — “France, Metropolitan” now maps to the ISO country code “FR”
• Edge case handling for GET /employees for Paylocity — Employee manager fields now clear correctly when supervisors are removed in Paylocity
• Error handling improvement for Zelt — Permission-restricted responses are now handled gracefully across employee, employment, group, and location syncs
• Error handling improvement for GET /groups and GET /pay-groups for Cezanne HR — Organization and pay-group data now sync successfully
• Edge case handling for Cezanne HR — Deleted records are now marked as removed in Merge more reliably
• Error handling improvement for UKG Pro — Employee, group, location, pay-group, and team data now sync more reliably

Knowledge Base

Improved

• Performance improvement for GET /users for Notion — User syncs now run more reliably for large Notion workspaces
• Mapping enhancement for Confluence — Permission updates now process more accurately for improved access mapping

Ticketing

Improved

• Performance improvement for ServiceNow — Large ticket and user syncs now complete more efficiently with less system-user noise
• Performance improvement for ServiceNow — Ticket, user, and collection syncs are now faster and more reliable across supported ticket types
• Performance improvement for GitLab — Ticketing data now syncs faster and more reliably across collections, tickets, teams, and users
• Performance improvement for Jira — Role and user data now syncs faster and more reliably
• Mapping enhancement for GET /users for Trello — User records now map more reliably

Ticketing

Fixed

• Edge case handling for GET /tickets for Jira — Accounts with large Jira ticket volumes now sync more reliably
• Error handling improvement for GET /users for Trello — Missing user responses are now handled gracefully

Merge Agent Handler

Connectors & Tools

New

Agent Handler now streams a complete record of every agent action into the SIEM or logging platform your team already runs. No new tool to adopt.

Every tool call and API request your agents make shows up next to the rest of your security and observability data, in Datadog, Splunk, Sentinel, and more.

• Launched the Axiom connector, bringing observability data into the agent toolkit
• Launched the Ashby ATS connector with 61 tools spanning candidates, jobs, and interviews
• Added a get_file_content tool to Dropbox so agents can read file contents directly
• Added a find_text tool to Google Docs that returns edit-ready index ranges
• Expanded Zoom recording tools to cover classic and phone recordings
• Expanded API endpoint and least-privilege OAuth scope metadata across dozens of connectors, including Salesforce, ServiceNow, Outlook, ClickUp, and Xero

Connectors & Tools

Improved

• Improved Gmail get_attachment to extract readable text from PDF and Word attachments instead of returning raw binary
• Improved Zendesk Help Center article tools with complete metadata
• Hardened LinkedIn create_image_share to accept only URLs

Connectors & Tools

Fixed

• Added a get_current_user tool to Slack so agents can resolve "me" and "myself" to the authenticated user

User experience

New

Log streaming

User experience

Improved

• Polished the tool selector and virtualized the Tool Pack and SCIM tool-picker modals for faster, smoother loading with large tool lists
• Redesigned tool access request rows and bulk Approve/Deny/Revoke actions for clearer review
• Polished provisioning, profile, and dashboard loading states to match their loaded layouts

User experience

Fixed

• Improved permission handling so pages no longer flash a no-access state before permissions resolve

New features

New

• Added an admin toggle to preview the employee (Registered User) view directly from the dashboard
• Enabled employee-view users to add their own connections and connectors

Merge Gateway

Platform

New

• Added GLM-5.2 by Z.ai as a supported new model, with zero data retention
• Added MorphLLM as a supported vendor, with zero data retention
• Added Tera as a supported vendor, with zero data retention

Platform

Improved

• Enhanced complexity classifier for intelligent model routing

Merge Unified

Accounting

Improved

• Compatibility improvement for POST /invoices for Sage Intacct - Enhanced remote field mapping support

CRM

Improved

• Performance improvement for GET /notes for Zoho CRM - Optimized notes sync processing

File Storage

New

• Added support for GET /drives for SharePoint - Improved handling for site administrator roles
• Added support for GET /files for SharePoint - Improved file download handling for selective sync configurations

File Storage

Improved

• Performance improvement for GET /files for SharePoint - Optimized initial sync handling for supported file types
• Mapping enhancement for GET /drives for SharePoint - Added site metadata support

File Storage

Fixed

• Error handling improvement for GET /drives for SharePoint - Improved handling for locked or blocked site access
• Edge case handling for GET /files for SharePoint - Improved sensitivity label processing
• Edge case handling for POST /folders for Dropbox - Improved folder creation permission handling

HRIS

Improved

• Mapping enhancement for GET /time-off for SAP SuccessFactors - Improved status mapping to better preserve pending time-off requests
• Mapping enhancement for GET /employees for Workday - Added cost center mapping for pending employees
• Performance improvement for GET /employees for UKG Pro - Improved sync performance and consistency

HRIS

Fixed

• Edge case handling for POST /time-off for SAP SuccessFactors - Added support for requested, approved, declined, and cancelled status values
• Edge case handling for GET /employees for Workday - Improved termination date handling to reduce unnecessary webhook triggers
• Edge case handling for GET /payroll-runs for Dayforce - Improved handling for historical payroll data availability
• Error handling improvement for Personio authentication - Updated OAuth handling for recent API changes

Knowledge Base

Improved

• Performance improvement for GET /articles for Confluence - Optimized article sync processing

Ticketing

New

• Added support for access control lists in GET /tickets, GET /collections, and GET /roles for Salesforce Service Cloud
• Added support for access control lists in GET /tickets, GET /collections, and GET /roles for Asana

Ticketing

Improved

• Performance improvement for GET /tickets for Ironclad - Optimized ticket URL generation
• Compatibility improvement for GET /remote-field-classes for Jira Data Center - Improved remote field type normalization and classification handling

Cross-category

Improved

• Updated sync_complete webhooks to include correlation ID in the webhook header across all integrations

Merge Dashboard

Improved

• Enhanced Workday sync status to more accurately reflect completed sync status

Merge Dashboard

Fixed

• Fixed enablement of the Accounting Contacts remote fields scope in the EU region

Merge Agent Handler

Connectors & Tools

New

• Launched the Pendo Engage connector for product analytics workflows
• Launched the UKG Pro HCM Recruit connector with recruitment, onboarding, and new-hire management tools
• Launched the UKG Pro WFM connector for workforce management and timecards
• Expanded the GitHub connector with around 50 new tools spanning file management, search, Actions, notifications, discussions, and gists
• Added Help Center category management to the Zendesk connector with five new tools to list, view, create, update, and delete categories
• Added four slide-editing tools to the Google Slides connector, including alt text, element ordering, and video properties
• Added receipt download tools to the Concur connector with safer file size and content-type handling
• Added field discovery tools to the ServiceNow connector so agents can surface required fields before creating records, plus reliability hardening
• Enabled SAML assertion OAuth for the SAP SuccessFactors connector

Connectors & Tools

Improved

• Improved search filters in the OneDrive connector for more accurate results
• Optimized Google Docs tab listing for faster, more efficient calls

Connectors & Tools

Fixed

• Improved Jira reliability by hardening parameter validation and fixing pagination errors

User experience

New

• Unmasked non-sensitive organization fields in the Application Credential modal

User experience

Improved

• Improved the experience when moving to "By request only" to "Inherit" tool access so users don’t lose access to previously accessable tools

Merge Gateway

Platform

New

Management API keys and usage tracking

Provision and administer API keys programmatically for your employees or projects. Create a key with a single request, attach a daily, weekly, or monthly spend cap, and Gateway enforces it automatically while reporting each key's usage and remaining balance.

Check out our docs here.

Merge Unified

Accounting

New

• Added Contact mapping on line items for GET /expenses on NetSuite
• Added transaction object URLs for GET /accounting-transactions on Xero
• Added payment URLs for GET /payments on Xero
• Added expense report URLs for GET /expenses on Oracle Fusion Cloud ERP

Accounting

Improved

• Updated POST /invoices for QuickBooks so invoice.added and invoice.changed webhooks now fire when invoices are created through the endpoint

Accounting

Fixed

• Strengthened error handling for the OAuth authentication flow on QuickBooks Online

ATS

Improved

• Improved handling of linked accounts with limited permissions during initial setup for GET /job-interview-stages on Ashby

ATS

Fixed

• Resolved job posting URLs to return valid posting links for GET /jobs on BambooHR

CRM

Improved

• Improved note sync reliability when rate limits are encountered for GET /notes on Zoho CRM

File Storage

Improved

• Improved token handling for file downloads on GET /files/{id}/download/request-meta for Google Drive
• Enhanced validation for folder creation on POST /folders for Dropbox
• Optimized sync behavior for drive items on GET /files for SharePoint
• Improved MIME type handling and permission sync exclusions on GET /files for SharePoint

File Storage

Fixed

• Resolved folder deletion status handling for non-default account namespace configurations on GET /folders for Dropbox

HRIS

New

• Added support for division and cost center groups on GET /groups for Workday SFTP
• Added instance metadata and employee object URL mapping on GET /employees for JumpCloud
• Added support for home_location mapping on GET /employees for Zelt

HRIS

Improved

• Improved employee sync reliability on GET /employees for Workday
• Improved handling of global assignments and terminated employee data on GET /employees for SAP SuccessFactors
• Improved initial link reliability for certain permission configurations on GET /employees for PeopleHR
• Improved employment date handling for job title processing on GET /employees for Ceridian Dayforce

HRIS

Fixed

• Resolved group assignment logic to improve employee group associations on GET /employees for UKG Pro

Knowledge Base

New

• Added support for intentionally empty article detection on GET /articles for Confluence

Knowledge Base

Improved

• Improved the distinction between intentionally empty and missing articles for empty article body downloads on GET /articles for Confluence

Cross-category

Fixed

• Resolved POST /hris/employees/ignore so employee records are now correctly nullified

Merge Link

Improved

• Updated the channel picker experience to delete conversations and messages when a team is deselected

Merge Agent Handler

Connectors & Tools

New

• Launched the Microsoft Planner connector, bundling Microsoft To Do task tools so agents can manage plans, tasks, and to-do lists
• Added usage credit labels to PagerDuty, Rootly, Google BigQuery, and Fireflies tools

Connectors & Tools

Improved

• Updated credential validation for Google Docs and Google Slides to allow for more successful links
• Hardened Notion, Datadog, Slack, PostHog, Linear, Intercom, GitLab, Zendesk, and Sentry to tolerate missing or misconfigured inputs and return clearer guidance when a field is absent
• Updated Vercel user validation and API endpoint versions

New features

New

• Launched a self-service dashboard for registered (non-admin) users, letting them view their own connectors and tool call logs, request tool access through a guided wizard, cancel requests, and manage a personal access token, all scoped to their own data
• Introduced per-organization OAuth scope overrides so admins can tailor the scopes requested for each connector

Merge Gateway

Platform

New

Build Your Own Router

Every use case deserves its own definition of "best." Build Your Own Router lets you define your product's routing logic by optimizing model weights from public benchmarks, your own benchmarks, or your own datasets and evaluations. Check out the docs.

Building with coding agents

Route your IDE or terminal coding agent through Merge Gateway with a single API key. Most coding tools, from OpenAI-compatible IDEs like Cursor and Zed to terminal agents like OpenCode, Claude Code, and Codex, let you plug in a custom provider. Point that provider at Merge Gateway and you get every model Gateway supports, including OpenAI, Anthropic, Google, and Kimi, through a single API key. Routing policies, cost controls, and full request observability come built in, visible in the dashboard.

Support includes: OpenCode, Claude Code, Codex, Cursor, Zed, Continue.dev. Check out the docs.

Merge Unified

Accounting

Improved

• Performance improvement for GET /accounts for NetSuite
• Mapping enhancement for GET /expenses for NetSuite
• Mapping enhancement for POST /vendor-credits for Xero

Accounting

Fixed

• Edge case handling for GET /expenses for NetSuite - Improved support for single-currency configurations

ATS

New

• Added support for POST /applications for Asymbl

ATS

Improved

• Mapping enhancement for GET /applications for Asymbl - Improved source field handling

CRM

New

• Added support for tenant identification for GET /linked-accounts for HubSpot
• Added support for instance identification and display values for GET /linked-accounts for Microsoft Dynamics 365 Sales
• Added support for instance identification and display values for GET /linked-accounts for Zoho CRM
• Added support for instance identification and display values for GET /linked-accounts for Pipedrive

File Storage

Improved

• Mapping enhancement for for SharePoint Live Search- Added region support to improve search functionality
• Performance improvement for GET /folders for Google Drive - Improved incremental syncs for nested folders

File Storage

Fixed

• Edge case handling for GET /folders for Dropbox - Improved support for accounts with different root and home namespaces
• Error handling improvement for subsequent syncs for SharePoint - Improved handling for expired sync tokens

HRIS

New

• Added support for tenant identification for GET /linked-accounts for Microsoft Entra ID
• Added support for tenant identification for GET /employees for Paycor

HRIS

Improved

• Performance improvement for GET /groups for Google Workspace - Optimized sync performance for large accounts with many groups
• Mapping enhancement for GET /employees for SAP SuccessFactors - Improved handling of dormant and terminated employee statuses
• Mapping enhancement for GET /employees, GET /groups, GET /linked-accounts for Gusto - Added tenant identification support and enhanced group URL mapping
• Mapping enhancement for GET /employees for BambooHR - Enhanced employee URL mapping
• Mapping enhancement for GET /employees and GET /groups for OneLogin - Added employee and group URL mapping
• Mapping enhancement for GET /employees and GET /groups for Okta - Added tenant identification and URL mapping support

HRIS

Fixed

• Error handling improvement for GET /time-off for HRWorks - Improved time-off record synchronization

Ticketing

New

• Added support for remote field mappings for GET /linked-accounts for Azure DevOps

Ticketing

Improved

• Mapping enhancement for GET /linked-accounts for Jira - Added instance identification and display values
• Mapping enhancement for GET /linked-accounts for Intercom - Added instance identification and display values
• Mapping enhancement for GET /linked-accounts for Hive - Added instance identification and display values

Cross-category

Improved

• Improved sync scheduling to more closely align with configured sync frequencies

Merge Dashboard

Improved

• Improved reliability of sync status and next sync time

Merge Agent Handler

Connectors & Tools

New

• Expanded Google Docs with new tools for footnotes, pinning repeating tableheader rows, document-level styling, merging and unmerging table cells, styling individual cells and rows, setting column widths, and replacing named-range content.

Connectors & Tools

Improved

• Expanded Google Sheets with new tools covering protected ranges,banding, borders, conditional formatting, charts, named ranges, dimensions, filter views, find and replace, trim, auto-fill, duplicate sheet, embedded objects, and deduplication.
• Expanded Google Slides with new write tools for grouping and ungroupingobjects, refreshing Sheets charts, replacing shapes with images or charts, deleting paragraph bullets, and updating page, slide, image, line, and table properties.

New features

New

• Launched direct SSO login that redirects users straight to their identity provider instead of emailing a one-time link, removing a full step from the sign-in flow.

Merge Gateway

Platform

New

• Added Role-Based Access Control so you can create granular roles and assign them to users within Gateway
• Launched new Model Explorer in Dashboard and Docs for easy model searching and comparisons around price and capabilities

Merge Unified

Accounting

New

• Added support for object URL mapping in GET /company-info, GET /credit-notes, GET /vendor-credits, GET /invoices, GET /journal-entries, GET /items, GET /tracking-categories, GET /purchase-orders, GET /contacts, and GET /bank-feed-accounts for Xero
• Added support for GET /contacts for Microsoft Dynamics 365 Business Central - Added contact relation mappings, including phone numbers and addresses

Accounting

Improved

• Mapping enhancement for PATCH /invoices for Sage Intacct - Improved payment terms and employee mappings
• Compatibility improvement for Xero - Updated OAuth scope handling to support Xero’s granular permission requirements

ATS

New

• Webhook reliability improvement for Ironclad - Improved workflow data retrieval for launched and updated workflow events

ATS

Improved

• Performance improvement for GET /applications for Greenhouse - Improved sync reliability and performance for high-volume accounts

ATS

Fixed

• Error handling improvement for GET /applications for Lever - Improved pagination recovery to reduce sync interruptions
• Edge case handling for GET /applications for JazzHR - Improved pagination and timeout handling for large applicant datasets

CRM

Improved

• Mapping enhancement for GET /opportunities for Salesforce - Improved stage mapping for opportunity records
• Compatibility improvement for POST /contacts for Salesforce - Improved supported engagement type handling
• Compatibility improvement for POST /accounts for Salesforce - Improved supported engagement type handling

CRM

Fixed

• Error handling improvement for Salesforce - Improved domain validation during authentication to reduce setup issues

File Storage

Improved

• Mapping enhancement for GET /drives for SharePoint - Improved OneDrive identification

File Storage

Fixed

• Edge case handling for GET /permissions for SharePoint - Improved handling for expired delta tokens during group syncs
• Error handling improvement for GET /files/download/request-meta for Google Drive - Improved handling for workspace accounts with download restrictions

HRIS

New

• Added support for GET /payroll-runs for Justworks - Added payroll runs, employee payroll runs, earnings, and deductions
• Added support for GET /payroll-runs for Generic SFTP - Expanded payroll model support, including employee payroll runs and employer benefits
• Added support for GET /employer-benefits for Generic SFTP - Expanded benefits data support

HRIS

Improved

• Performance improvement for GET /employees for Shapes - Improved field processing to prevent missing first and last name data
• Compatibility improvement for GET /locations for SAP SuccessFactors - Enhanced address parsing for multiple locale formats

HRIS

Fixed

• Edge case handling for GET /employees for Insperity Premier - Improved multi-company employee handling to prevent duplicate records
• Edge case handling for GET /employees for Okta - Improved employment status handling for rehired employees
• Edge case handling for GET /employees for SAP SuccessFactors - Improved support for employees with future termination dates
• Error handling improvement for GET /employees for Workday - Improved handling for future termination dates across syncs

Ticketing

Improved

• Mapping enhancement for GET /tickets for Ironclad - Improved creator mapping during webhook processing
• Mapping enhancement for GET /tickets for Ironclad - Improved creator field mapping during webhook processing

Ticketing

Fixed

• Error handling improvement for GET /workflows for Ironclad - Improved webhook handling for launched and updated workflow events
• Error handling improvement for GET /tickets and GET /comments for Teamwork - Improved sync reliability for tickets and comments.

Merge Dashboard

New

• Added support to update CRM URL fields scopes in the common model scopes settings
• Added support to set default S2 filter for booleans in dashboard

Merge Link

New

• Added support for customer-entered OAuth scopes in Greenhouse

Merge Agent Handler

Connectors & Tools

New

• Added new connectors: SAP Concur, ComplianceQuest, OneDrive GCC and SharePoint GCC
• Added edit_order_line_items tool to Shopify

Connectors & Tools

Improved

• Improved typed exceptions, rate limit detection and surfaced more repo fields for GitHub
• Improve typed exceptions, dashboard and tool performance for Datadog
• Updated accuracy for search_emails, search_meetings, and search_tasks tools for HubSpot
• Updated post_message_by_name tool to address time out issues for Slack
• Sharpened Salesforce connector by splitting required-field discovery into focused write and properties tools

Connectors & Tools

Fixed

• Addressed issues with refresh-token behavior for Linear

User experience

New

• Expanded Audit Logs to capture API key events
• Added a granular regex check on OAuth credentials secrets

User experience

Improved

• Improved auth url string parsing for Salesforce

New features

New

• Added support for admins to add optional parameters into the application credential modal, so the linking flow doesn't have to re-prompt end users to enter them

Merge Gateway

New features

New

• Introduced Data Loss Prevention (DLP) that scans prompts for sensitive data and entity types like SSNs, credit card numbers, and API keys - configure rules to alert, redact, or block sensitive data from ever reaching an LLM
• Added Role-Based Access Control so you can create granular roles and assign them to users within Gateway
• Added Audit Trail to view a full log of every action taken on the platform for complete visibility into Gateway activity

New features

Security

• Introduced Prompt Injection Protection to detect and block prompt injection attacks before they reach any model