Changelog

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Accounting

ATS

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CRM

File storage

HRIS

Knowledge base

Ticketing

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New

Improved

Fixed

Deprecated

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UNIFIED

Agent Handler

Gateway

February 6, 2026

https://www.merge.dev/changelog/week-1-february-2026

Merge Unified

Accounting

Improved

Mapping enhancement for GET /expenses for NetSuite - Updated unit_price mapping to correctly reflect positive/negative values based on expense type

Accounting

Fixed

Edge case handling for GET /expenses for QuickBooks Online - Fixed an issue where negative-amount expenses could produce negative unit_price values during writes
Edge case handling for POST /expenses for QuickBooks Online - Improved handling when unit_price is null but item is populated to prevent validation errors
Mapping enhancement for PATCH /invoices for QuickBooks Online - Resolved a serialization error by ensuring total amounts are converted to strings
Error handling improvement for GET /expenses for NetSuite - Improved error handling for both bulk operations and single-record scenarios
Edge case handling for GET /expenses for QuickBooks Online - Improved unit_price mapping to correctly handle negative values for purchase-type expenses

ATS

New

Added support for GET /jobs for iCIMS - Expanded remote data to include qualifications, overview, responsibilities, and department details
Added support for source name in POST /applications for iCIMS - Supported both nested candidate creation and existing-candidate flows
Added support for offer deletion webhooks for GET /offers for Greenhouse - Enabled real-time offer deletion detection without expensive deletion syncs

ATS

Improved

Performance improvement for scope validation in GET /applications for Workable - Added scope checks to avoid unnecessary API calls for unused models
Performance improvement for scope checks to optimize sync times for GET /applications for Workable

ATS

Fixed

Edge case handling for resume uploads in POST /applications for Workable
Edge case handling for field mapping deletion in GET /offers for Greenhouse - Improved handling of stale field-mapping parameters
Mapping enhancement for job posting population in GET /jobs for Ashby - Fixed job_posting not populating correctly

CRM

Improved

Performance improvement for GET /contacts for HubSpot - Improved large-sync reliability by enabling timestamp-based pagination resumption

CRM

Fixed

Error handling improvement for GET /contacts for HubSpot

File Storage

New

Added support for Site S2 timestamp-based subsequent sync for GET /files and GET /folders for SharePoint
Added support for SharePoint REST API integration for GET /groups for SharePoint

File Storage

Fixed

Error handling improvement for webhook processing for GET /files and GET /folders for SharePoint - Improved webhook reliability to keep syncs consistent
Edge case handling for permission scope validation for GET /files and GET /folders for SharePoint - Prevented scope-related sync failures

HRIS

New

Added support for selective sync expand filtering for GET /employees for Oracle HCM

HRIS

Improved

Mapping enhancement for employment status normalization (using start/end dates) for GET /employees for Sage People
Mapping enhancement for returning the most recent employment record for GET /employments for UKG Pro
Mapping enhancement for employment creation when only job title data is available for GET /employments for Paychex
Mapping enhancement for home location creation when only country is populated for GET /locations for Humaans
Performance improvement for reduced remote data size in GET /employees for Workday

HRIS

Fixed

Edge case handling for remote data for Shapes
Edge case handling for EU date parsing for GET /employees for Zoho People
Edge case handling for manager matching in GET /employees for ADP Workforce Now - Improved handling when multiple managers share the same name
Edge case handling for additional company ID parsing for GET /employees for Paylocity
Error handling improvement for deleted pay groups causing sync failures for GET /payroll-runs for Dayforce
Error handling improvement for missing work location creation for GET /locations for SAP SuccessFactors

Knowledge Base

Fixed

Added support for GET /attachments for Confluence - Fixed attachment_url mapping for some records that were returning null

Ticketing

Improved

Mapping enhancement for POST /tickets for Jira - Updated status mapping to align with Linear status types (instead of status names) for consistency
Mapping enhancement for PATCH /tickets for Jira - Improved custom status handling
Mapping enhancement for POST /tickets for Linear - Updated status mapping to use state types, with custom status support via integration_params.custom_status
Mapping enhancement for PATCH /tickets for Linear - Improved status handling to align with fetch mapping logic

Ticketing

Fixed

Error handling improvement for GET /attachments for SpotDraft - prevent sync failures when custom workflows are archived
Error handling improvement for GET /tickets for Jira - Fixed sync task failures that could cause partial ticket syncs

Cross-category

New

New Chat Unified API

We’re excited to introduce our Chat Unified API! Now your product can securely access customer conversations in real time, without building and maintaining custom integrations. Read our launch blog post to learn more.

Cross-category

Improved

Added performance enhancements to field mappings for ADP Workforce Now

Merge Link

Improved

Added performance improvements for content in file picker

Merge Agent Handler

Connectors & Tools

New

Added 10 new connectors: Dynamics 365 CRM (60+ tools), LinkedIn, DocuSign, FreshBooks, BambooHR, Apollo, Google Meet, Google Docs, Pylon, and SendGrid
Added webhook support for GitHub and GitLab connectors
Added a GitHub pull request comment creation tool

Connectors & Tools

Improved

Enhanced the Freshservice connector with OAuth domain handling and expanded test coverage
Improved the Gong connector with library types and analytics enhancements
Strengthened Salesforce create/update operations to handle custom fields end-to-end
Enhanced the Sentry connector with authentication improvements
Updated the Bitbucket connector webhook implementation
Improved Jira with project filters

Security & Identity

New

Launched multi-factor authentication (MFA) across login and signup flows
Added OAuth support for generic MCP connector imports with stronger URL validation
Added secret auth credential management for MCP servers

Multi-Region Support

Introduced a region selector on signup and signin flows (US/EU)
Added regional flag assets and tenant configuration options
Added webhook event type subscriptions, with the full list now visible in the UI
Added a global OAuth callback URL configuration

Multi-Region Support

Improved

Updated the API client to support region-based routing
Enhanced the connector admin panel with external MCP details and a source field
Improved tool pack API endpoints with description override support

UNIFIED

Agent Handler

Gateway

January 28, 2026

https://www.merge.dev/changelog/week-4-january-2026

Merge Unified

Accounting

New

Added support for single-entity accounts without company or subsidiary data for POST /expenses for NetSuite

Accounting

Improved

Improved related object mappings for more complete payment reconciliation for GET /payments for Sage Intacct
Performance improvement for GET /journal-entries for Sage Intacct

ATS

New

Added support for GET /applications for Recruitee
Added support for GET /applications for Breezy
Added support for GET /attachments for Breezy
Added support for POST /applications for Workable
Added support for POST /candidates for Ashby
Added support for PATCH /applications for Ashby

ATS

Improved

Performance improvement for GET /applications for Breezy
Webhook behavior improvement for Workable webhook setup
Performance improvement for GET /applications for Ashby

ATS

Fixed

Edge case handling for GET /candidates for Recruitee
Edge case handling for POST /applications for Workable

CRM

Fixed

Edge case handling for GET /custom-objects and GET /associations for HubSpot - Improved handling of error responses.
Error handling improvement for GET /accounts for Salesforce - Fixed malformed datetime filtering that caused intermittent query failures.

File Storage

New

Authentication update for SharePoint - Added support for multiple authentication configuration options allowing legacy group syncing.

File Storage

Improved

Mapping enhancement for GET /folders for Dropbox - Removed duplicate shared folder records and improved parent and permission mappings.
UI update for POST /files for Google Drive - Added search functionality to the file picker for easier file selection.
Performance improvement for GET /drives, GET /files, and GET /folders for Google Drive - Optimized concurrent processing to speed up initial syncs.

HRIS

New

Added support for GET /employee-payroll-runs for Factorial
Added support for GET /pay-groups and GET /payroll-runs for iSolved

HRIS

Improved

Performance improvement for GET /employees for Employment Hero - Added timestamp-based pagination to reduce api calls.
Performance improvement for GET /employees for Oracle HCM - Added selective sync functionality to improve performance.
Mapping enhancement for GET /employees for ADP Workforce Now - Enhanced “reports to” relationship mappings.

HRIS

Fixed

Edge case handling for GET /employees for ADP Workforce Now - Fixed edge case pagination issues.
Edge case handling for GET /groups for ADP DECIDIUM - Corrected incorrect employee group assignments.
Error handling improvement for GET /employees for ADP DECIDIUM - Fixed work email mapping inconsistencies across employees.
Edge case handling for GET /employees for Paycom - Consolidated duplicate API requests to optimize rate limit usage.
Mapping enhancement for GET /employees for Workday - Corrected employment status mappings for rehired employees.
Edge case handling for GET /employees for Shapes - Improved salary data type casting and exception handling.

Knowledge Base

New

Added support for admin-level authentication validation for GET /users for Confluence
Added support for non-admin authentication options for GET /groups and GET /users for Confluence
Added support for automatic webhook configuration for webhook /content-events for Confluence

Knowledge Base

Fixed

Error handling improvement for GET /articles for Confluence - Improved modified timestamp updates when article permissions change.

Cross-category

New

Added support to field mappings from root to create field mappings that use multiple remote fields from the same endpoint

Cross-category

Fixed

Addressed common model override edge case to correctly populate data
Addressed field mapping edge case when organization level scopes are disabled and linked account scopes are enabled

Merge Dashboard

New

Added support for developer and support roles

Merge Link

Improved

Added performance enhancements to load speed to File Picker
Improved linking success for UKG pro

Merge Agent Handler

Connectors & Tools

New

Added SendGrid
Added Freshdesk
Added Workday
Added Trello
Added Contentful
Added Freshservice connector support with enhanced OAuth configuration
Introduced connector filtering so users can find and manage connectors more easily
Launched a new application credentials list endpoint for stronger credential management

User experience

New

Launched a new Connectors settings page for simplified connector management
Added page subtitles and improved UI organization across the platform

User experience

Improved

Enhanced the connector configuration UI with inline webhook setup
Polished visual alignment and spacing across the interface
Refined OAuth scope overrides for smoother authentication flows

UNIFIED

Agent Handler

Gateway

January 23, 2026

https://www.merge.dev/changelog/week-3-january-2026

Merge Unified

Accounting

Improved

Performance improvement for rate limiting for Xero – Delivers more consistent sync performance during high-volume usage by smoothing request throughput
Webhook behavior enhancement for Xero – Simplifies webhook setup by automatically activating Contact and Invoice events when verification is enabled

Accounting

Fixed

Error handling improvement for POST /contacts for NetSuite – Improves vendor creation reliability by ensuring contact records are created with complete and accurate identifiers
Edge case handling for GET /journal-entries for Sage Intacct – Ensures journal entries return fully populated records for more dependable financial reporting
Edge case handling for GET /journal-entries for QuickBooks Online – Improves data accuracy by keeping journal entry line items in sync with their source system state

ATS

Improved

Mapping enhancement for POST /candidates for Ashby – Improves sync stability by validating candidate contact data before ingestion
Performance improvement for GET /applications for Greenhouse – Accelerates large application syncs while reducing the likelihood of rate-limit interruptions
Mapping enhancement for GET /reject-reasons for Workday – Provides more complete hiring insights by reliably surfacing rejection reasons from job applications
Compatibility and enum mapping update for GET /job-interview-stages for Tellent Recruitee – Maintains uninterrupted syncing as the third-party API evolves

ATS

Fixed

Edge case handling for GET /candidates for Greenhouse – Improves pipeline visibility by ensuring candidates are consistently associated with their active application stages
Error handling improvement for POST /candidates for SmartRecruiters – Improves candidate creation reliability by seamlessly handling access token refreshes
Edge case handling for POST /candidates for Tellent Recruitee – Streamlines candidate creation by ensuring required data is consistently included

CRM

Improved

Sync reliability enhancement for GET /contacts for HubSpot
Performance improvement for GET /opportunities, GET /contacts, and GET /accounts for Pipedrive – Reduced API requests by reusing saved common models instead of making additional remote calls.

CRM

Fixed

Error handling improvement for POST /accounts for Salesforce – Added clearer error messaging when attempting to create duplicate accounts.
Edge case handling for PATCH /accounts for Salesforce – Fixed an import type issue in the request body for account updates.
Error handling improvement for PATCH /accounts for HubSpot – Fixed internal error handling when updating accounts.

File Storage

New

Added support for POST /files for SharePoint – Enables direct file uploads to SharePoint through Merge

File Storage

Improved

Compatibility and enum mapping update for GET /groups for SharePoint – Ensures group data remains accurate and aligned with SharePoint’s API behavior
Performance improvement for GET /files for SharePoint – Improves file listing responsiveness for large SharePoint drives

File Storage

Fixed

Error handling improvement for POST /files for SharePoint – Improves upload reliability under a wider range of file and request conditions

HRIS

New

Added support for GET /employees and GET /employments for Factorial – Expands employee data coverage to support more complete workforce syncing

HRIS

Improved

Mapping enhancement for GET /employees for Justworks – Reduces unnecessary employment records to keep downstream systems clean and accurate
Mapping enhancement for GET /employees for ADP Workforce Now (SFTP) – Improves employment status accuracy when multiple records exist for a single employee
Mapping enhancement for GET /employees for Workday – Ensures consistent field mappings across both pending and active employee states
Performance improvement for GET /employees for Paychex – Speeds up employee syncs by optimizing pagination and timestamp handling

HRIS

Fixed

Edge case handling for GET /employees for Workday – Improves sync resilience for employees with future termination dates
Error handling improvement for GET /employees for Paylocity – Prevents individual missing records from interrupting broader employee syncs
Edge case handling for GET /dependents for Workday – Provides more complete dependent profiles by supporting multiple contact details
Edge case handling for GET /employees for TriNet HR Platform – Improves employment history accuracy for rehired employees

Knowledge Base

Improved

Performance improvement for GET /articles for Confluence – Supports faster and more reliable syncing for very large knowledge bases
Performance improvement for article content URL expiration handling for Confluence – Enables smoother initial syncs for large accounts with extended content access windows

Knowledge Base

Fixed

Edge case handling for GET /articles for Confluence – Improves content completeness when articles are organized in nested structures

Ticketing

New

Added support for GET /tickets for Freshservice – Ensures historical tickets remain accessible even when associated users are no longer active

Ticketing

Improved

Performance improvement for GET /tickets for ServiceNow – Delivers more predictable ticket freshness for customers on high-frequency sync plans
Mapping enhancement for GET /tickets for Linear – Improves ticket data completeness for Issue-type records

Ticketing

Fixed

Error handling improvement for GET /tickets for Freshservice – Improves sync stability following recent third-party API changes
Edge case handling for GET /users for Freshservice – Improves user lifecycle tracking for more reliable ticket ownership data

Merge Agent Handler

Connectors & Tools

New

Added GitLab
Added ClickUp
Added Anaplan
Added Front
Added Teamwork.com
Added Basecamp

User experience

New

Added registered user selection for authenticated tool execution
Reorganized the documentation sidebar for easier navigation
Added a new webhooks guide to the docs

User experience

Improved

Redesigned login, SSO login, and signup pages with refreshed designs
Polished the billing UI for improved clarity
Refreshed the webhook management UI with a cleaner interface
Strengthened refresh token handling so tokens stay current automatically

User experience

Fixed

Enhanced error messaging with more specific, actionable failures

UNIFIED

Agent Handler

Gateway

January 13, 2026

https://www.merge.dev/changelog/week-2-january-2026

Merge Unified

Accounting

New

Added support for POST /journal-entries for Xero

Accounting

Improved

Performance improvement for POST /invoices for Sage Intacct to reduce request latency

Accounting

Fixed

Edge case handling for POST /invoices for Sage Intacct when document numbering sequences are disabled
Error handling improvement for POST /journal-entries for Sage Intacct when project_id is included in linked account parameters
Error handling improvement for POST /contacts for Sage Intacct to prevent duplicate key constraint errors
Error handling improvement for POST /payments for NetSuite to correctly parse string values in the amount field
Error handling improvement for POST /invoices for Sage Intacct to resolve business process failure issues

ATS

New

Added support for GET /applications for iCIMS, with optimization enhancements to reduce outbound requests and improve sync performance at scale

ATS

Fixed

Error handling improvement for GET /jobs for Cornerstone TalentLink by adding pagination support to prevent timeout failures during job syncing

CRM

Fixed

Error handling improvement for PATCH /accounts for HubSpot to prevent 504 timeout errors when updating multiple remote custom fields

File Storage

New

Added email query parameter for GET /users
Added support for GET /users and GET /groups for SharePoint to improve user and group synchronization

File Storage

Fixed

Edge case handling for GET /folders for Google Drive to prevent shell file creation for trashed items with zero-permission ACL mismatches

HRIS

New

Added support for new endpoint GET /groups/types
Added support for GET /employee-payroll-runs and GET /benefits for Dayforce to support Canadian payroll requirements

HRIS

Improved

Mapping enhancement for GET /employees for ADP Workforce Now, prioritizing payroll names over legal names for more accurate manager relationships
Performance improvement for GET /employees for iSolved through optimized employment sync processing

HRIS

Fixed

Error handling improvement for GET /employees for UKG Pro by allowing 404 responses to prevent custom field sync failures
Edge case handling for GET /employees for Dayforce by improving manager mapping logic to better align reports-to relationships
Edge case handling for GET /employees for Dayforce with added retry logic for 522 timeout errors

Ticketing

New

Added support for GET /comments for Asana with pagination enhancements
Added support for improved tag validation on POST /tickets for Linear
Added support for permission inheritance mapping on Collection objects for Linear
Added support for role-based access control on Collection objects for Zendesk

Ticketing

Improved

Mapping enhancement for workspace role-based permissions for Asana
Performance improvement for collection permission mapping for Jira

Ticketing

Fixed

Edge case handling for admin permission validation for Zendesk

Cross-category

Improved

Enhanced predicability of sync completed webhooks

Cross-category

Fixed

Enhanced error handling for POST /field-mappings

Docs

Improved

Updated response body for GET /tickets/meta/post

Merge Agent Handler

Docs

Improved

Refined webhook management with deletion confirmations

Connectors & Tools

New

⭐ New Connectors

Added Box for document management
Added Dropbox for file storage and sharing
Added Monday.com for project management workflows
Added Google Sheets for spreadsheet automation
Added Miro for collaborative whiteboarding
Added Zoho Desk for help desk and customer support
Added Salesforce Chatter API tools
Introduced Linear project filtering by initiatives

Connectors & Tools

Improved

Enhanced ServiceNow HR tools with stronger authentication
Improved Google Calendar and Slack webhook reliability

User experience

Improved

Improved search across the dashboard for faster navigation

Security & Identity

New

Launched SSO support with OIDC and Okta single sign-on for enterprise customers

Security & Identity

Improved

Streamlined OAuth callback handling for smoother sign-in flows
Enhanced password reset for a faster account recovery experience
Enabled automated webhook refresh so subscriptions stay current without manual intervention

UNIFIED

Agent Handler

Gateway

January 9, 2026

https://www.merge.dev/changelog/week-1-january-2026

Merge Unified

Accounting

New

Added support for POST /bank-feed-accounts for QuickBooks Online
Added support for POST /bank-feed-transactions for QuickBooks Online

Accounting

Fixed

Error handling improvement for POST /contacts for NetSuite when company information is unavailable
Edge case handling for POST /expenses for Sage Intacct when attaching files
Error handling improvement for PATCH /payments for NetSuite to resolve floating-point parsing issues
Edge case handling for POST /attachments for Sage Intacct to support top-level expense attachments without a company ID

ATS

Improved

Mapping enhancement for GET /candidates for Taleo to improve User Defined Field (UDF) mapping in remote_data

ATS

Fixed

Edge case handling for GET /jobs for Bullhorn to ensure incremental sync captures newly added skills

CRM

Improved

Mapping enhancement for PATCH /accounts for HubSpot to ensure custom fields sync correctly during updates
Mapping enhancement for GET /opportunities for HubSpot to improve remote data path handling after timestamp updates

File Storage

Improved

Mapping enhancement for GET /files for Google Drive to correctly reflect permission revocations
Performance improvement for GET /files and GET /folders for SharePoint to reduce unnecessary syncing and improve deletion detection
Mapping enhancement for GET /groups and GET /users for SharePoint to validate organization IDs before syncing

File Storage

Fixed

Error handling improvement for GET /files and GET /folders for Google Drive to support large-scale permission updates
Edge case handling for GET /folders for Dropbox to prevent duplicate folder records
Error handling improvement for GET /drives for SharePoint to properly detect deleted drives

HRIS

New

Fourth for HRIS is now available in beta! Please reach out to your Customer Support Manager if you’d like to get access and provide feedback.

Added support for GET /dependents for Workday to enable access to employee dependent information
Added support for GET /dependents for Workday
Added support for GET /employees for Planday with automatic status transitions based on start date
Added support for GET /employees for Justworks, including historical employment records
Added support for GET /employees for Fourth, introducing a new HRIS integration

HRIS

Improved

Mapping enhancement for GET /employees for Workday to include employee review data
Mapping enhancement for GET /employments for Paycor to correctly map employment type
Performance improvement for GET /employees for HRWorks by enabling pagination
Mapping enhancement for GET /employments for Paycor to correctly map employment type using the isFullTime field
Performance improvement for GET /employees for ADP Workforce Now to improve sync reliability
Mapping enhancement for GET /employees for Hibob, UKG Pro, BambooHR, and Workday to improve organization mapping for AON services

HRIS

Fixed

Edge case handling for GET /employees for Workday to improve termination tracking and rehire handling
Error handling improvement for GET /employees for Paycor to correctly distinguish employment status using isFullTime
Error handling improvement for GET /employees for Workday to improve termination status synchronization

Ticketing

Improved

Mapping enhancement for GET /teams and GET /collections for Zendesk to support Permissions models
Performance improvement for webhook delivery for POST /webhooks for Jira

Merge Agent Handler

Connectors & Tools

Improved

Slack — Streamlined tools and enhanced user profile capabilities
HubSpot — Enhanced contact and deal management tools

Connectors & Tools

Fixed

Microsoft Teams — Added message tools with stronger error handling

Link experience

Improved

LinkedIn — Enhanced messaging capabilities

User experience

New

Authentication

Added new settings pages and configuration options
Added new API endpoints for connector management
Added new filtering and search capabilities

User experience

Improved

Enhanced session management and user authentication flows
Strengthened user management and permission handling
Salesforce — Added Chatter feed compatibility, additional HTTP methods, and improved opportunity and account management
Asana — Improved task management and search functionality
Notion — Improved database query and pagination support
Airtable — Improved record creation and field validation

User Interface & Experience

Improved responsive design and mobile compatibility
Added new dashboard features and navigation enhancements
Enhanced form validation and user feedback
Polished loading states across the app
Refreshed UI components and styling
Strengthened accessibility and keyboard navigation
Refined the user onboarding flow with new tutorials

Webhooks & Events

Enhanced webhook registration with AuthContext support
Improved webhook processing and event handling

Data & Analytics

Improved data visualization and charts
Enhanced notification system and alerts

UNIFIED

Agent Handler

Gateway

December 19, 2025

https://www.merge.dev/changelog/week-3-december-2025

Merge Unified

Accounting

New

Added support for quantity and unit_price on POST /expenses for QuickBooks Online, Xero, and NetSuite

Accounting

Improved

Performance improvement for initial syncs on GET /invoices for NetSuite
Mapping enhancement for invoice number consistency across GET /invoices and POST /invoices for NetSuite

Accounting

Fixed

Edge case handling improvements for POST /contacts for NetSuite accounts without subsidiaries
Edge case handling improvements for incremental syncs on GET /tracking-categories for NetSuite
Error handling improvement for QuickBooks Online test linked accounts entering “Relink Needed” status
Error handling improvement to prevent long initial syncs in Sage Intacct when deleted-record configurations are present
Error handling improvement for line item descriptions on POST /expenses for QuickBooks Online

ATS

Fixed

Edge case handling improvements on POST /applications to prevent duplicate application creation for Ashby

CRM

Improved

Mapping enhancement on GET /accounts to improve sync performance for HubSpot
Performance improvement on GET /accounts, GET /contacts, and GET /leads to prevent initial sync errors from oversized responses for Salesforce
Improvements to GET /accounts to better configure daily sync schedules for Salesforce

CRM

Fixed

Error handling improvement on POST /accounts to prevent account creation failures for HubSpot

File Storage

New

File Picker Search available in closed beta for SharePoint

We’ve added search to our File Picker feature, making it easier to find the exact files and folders you want to sync, especially in large orgs. Your customers can now:

Search across all of SharePoint with a top-level, generic search
Search within a specific container (like a Site or Drive) to narrow down results

This is a large unlock for your enterprise customers with thousands of SharePoint sites, removing the need to scroll within File Picker to find a file or folder.

This is currently available in closed beta, so please reach out to your Customer Success Manager if you’d like access.

Added support for native deletion detection on GET /files and GET /folders for SharePoint when items move outside selected selective sync nodes

File Storage

Improved

Mapping enhancement on GET /drives for SharePoint to properly sync selective sync field values

File Storage

Fixed

Edge case handling improvements on GET /files with order_by=created_at query param
Edge case handling improvements on GET /files for SharePoint when certain file name patterns prevented download metadata retrieval
Performance improvement on GET /groups for SharePoint to avoid sync timeouts for admin accounts with large group counts
Error handling improvement on GET /files for SharePoint to prevent out-of-range issues in custom functions

HRIS

New

Added support to improve employment status accuracy on GET /employees for UKG Pro

HRIS

Improved

Mapping enhancement for employee status transitions on GET /employees for UKG Pro
Performance improvement on GET /employees to optimize batch handling for midnight updates for UKG Pro
Mapping enhancement for employment detail synchronization on GET /employees for UKG Pro
Mapping enhancement to reduce unnecessary modified_at updates from remote_data changes on GET /employees for UKG Pro
Performance improvement to reduce initial sync timeouts on GET /employees for Workday

HRIS

Fixed

Edge case handling improvements for employees with future start dates on GET /employees for Kallidus
Error handling improvement for timesheet entry synchronization on GET /timesheet-entries for Personio
Edge case handling improvements for missing employments for employees with current work assignments on GET /employments for Dayforce
Error handling improvement on GET /employees to correctly represent pending employees with future start dates for Kallidus

Ticketing

New

Added support for collections, role, and team query params on GET /users

Ticketing

Improved

Mapping enhancement on GET /tickets/meta/post to capture all tags and labels for teams with 50+ tags for Linear
Performance improvement on GET /tickets by standardizing ticket URL mapping for improved SSO compatibility for Ironclad

Ticketing

Fixed

Edge case handling improvements on GET /tickets to resolve linking flow completion issues during OAuth authentication for Salesforce Service Cloud
Error handling improvement on GET /tickets to better handle rate limits and third-party throttling for ClickUp

SDKs

New

Python v 2.6.1

Merge Agent Handler

Connectors & Tools

New

New Merge Agent Handler Connectors

We’ve added Zoho CRM and DataDog to Merge Agent Handler. Try them out and let us know if you have any feedback!

User experience

New

New Feature: Webhooks

Launched Webhooks in Agent Handler — trigger workflows from third-party events in real time. Slack is the first supported connector, with more coming soon. Find it in Settings.
Added a new Webhook Management UI for configuring webhooks, monitoring registration and activity live, and setting up inbound webhooks
Google Calendar — Added real-time webhook notifications for calendar events
Slack — Added advanced webhook integration for instant messaging updates
ServiceNow — Added universal custom table support for any ServiceNow table
Expanded support for public Model Context Protocol (MCP) servers

User experience

Improved

Outlook — Improved recurring event handling and ID management
HubSpot — Improved rate limiting and overall performance
SAP SuccessFactors — Refined performance across multiple flows

Interface Enhancements

Refreshed UI components with consistent styling
Optimized the experience across all screen sizes
Polished visual feedback with improved loading states
Streamlined configuration with collapsible, drawer-style navigation
Improved handling of long-running operations

User experience

Fixed

Salesforce — Enhanced connection validation with clearer error messages
Enhanced error messages with more descriptive, actionable feedback

UNIFIED

Agent Handler

Gateway

December 11, 2025

https://www.merge.dev/changelog/week-2-december-2025

Merge Unified

Accounting

New

Added support for PATCH /vendor-credits for NetSuite

Accounting

Improved

Enhancements to GET /sales-orders for NetSuite, ensuring more accurate and complete sales order data
Performance improvement for deletion detection for NetSuite
Enhancements to address fields for GET /contacts for QuickBooks Online

Accounting

Fixed

Edge case handling for GET /vendor-credits for NetSuite
Edge case handling for GET /invoices and GET /expenses for QuickBooks Online
Edge case handling for GET /contacts for NetSuite
Error handling improvement for POST /attachments for NetSuite
Edge case handling for POST /expenses for Sage Intacct

ATS

New

Added support for proper first name parsing for GET /users for Lever
Added support for modified_at selective sync filtering for GET /applications for Taleo

ATS

Improved

Enhancements to GET /jobs for Bullhorn Recruitment Cloud

ATS

Fixed

Error handling improvement for attachment file downloads for GET /attachments for SAP SuccessFactors
Edge case handling for POST /candidates creation workflow for UKG Pro Recruiting

CRM

New

Added support for selective sync filtering on modified_at for GET /accounts for Salesforce

CRM

Improved

Enhancements to GET /accounts for Salesforce

CRM

Fixed

Error handling improvement for GET /leads for Salesforce
Edge case handling for GET /engagements for Zoho CRM
Error handling improvement for GET /tasks for Salesforce

File Storage

Improved

Enhancements to GET /files ownership fields for Box
Performance improvement for GET /folders and GET /files for shared content for Box

File Storage

Fixed

Edge case handling for GET /permissions for nested folders and files for Box
Error handling improvement for deletion detection with GET /folders for OneDrive

HRIS

New

Added support for GET /time-off for Workday via integration parameters
Added support for compensation-related remote data fields on GET /employees for Workday

HRIS

Improved

Enhancements to GET /employees for Sage People to better normalize employment status values
Enhancements to GET /employees for Oracle HCM, improving start date accuracy
Performance improvement for GET /employees for Workday
Enhancements to employment type on GET /employees for UKG Ready

HRIS

Fixed

Edge case handling for GET /employees for UKG Pro
Error handling improvement for POST /time-off for Workday
Edge case handling for deletion detection on GET /employees for BreathHR
Edge case handling for GET /employees for Okta

Ticketing

New

Added support for PATCH /tickets for Linear, ensuring ticket updates are fully compatible

Ticketing

Fixed

Error handling improvement for Linking Validation for Azure DevOps, Help Scout, and Teamwork

Merge Link

Improved

Added localization enhancements to Merge Link

Docs

Improved

Updated CRM docs to more accurately reflect endpoint coverage

Merge Agent Handler

Connectors & Tools

New

New! Create Connector via remote MCP Server

We’re super excited about our latest feature: remote MCP integration. You can now easily import a public MCP server into Merge Agent Handler’s Connector Studio.

Here’s how:

Navigate to Connectors
- Go to the Connectors page
- Click “Add New”
- Create a new Connector
  - Name: Must be unique and not clash with existing connectors
  - Remote MCP server address: Specify the server’s endpoint URL
  - Authorization token:
    - Most remote MCP servers require some form of auth token.
    - Users must consult the MCP server’s docs to obtain this token
    - After submitting the form, a new connector (e.g. “Postman”) is created automatically
    - Tools auto‑population
      - Once created, the connector’s tools are automatically discovered and populated from the MCP server
      - Using the Connector
        Add the connector to a tool pack
        In the playground, invoke tools from this connector just like any other connector
        Successful invocation returns responses from the remote MCP server
        SAP SuccessFactors - New comprehensive HR connector
        GitLab connector - New comprehensive DevOps connector
        Improved
        Jira enhancements - Modified issue priority handling
        Salesforce logging - Enhanced logging capabilities
        Improved variable naming in user tools
        Enhanced tool parameter validation
        Fixed
        Teams improvements - Fixed auth issues, added terminal support

UNIFIED

Agent Handler

Gateway

December 3, 2025

https://www.merge.dev/changelog/week-1-december-2025

Merge Unified

Accounting

New

Added support for POST /expenses for Sage Intacct, enabling complex multi-entity expense creation

Accounting

Improved

Enhancements to POST /invoices for NetSuite
Enhancements to POST /journal-entries for NetSuite

Accounting

Fixed

Edge case handling for POST /expenses for Sage Intacct, improving attachment uploads when the company ID is null

ATS

New

Added support for additional file types for GET /attachments

ATS

Improved

Enhancements to GET /attachments for SAP SuccessFactors

ATS

Fixed

Edge case handling for POST /candidates for UKG Pro Recruiting

CRM

Improved

Performance improvement for GET /tasks for Salesforce

CRM

Fixed

Error handling improvement for POST /tasks for Salesforce, improving validation and error messaging for task creation

File Storage

Improved

Performance improvement for GET /files for Google Drive

File Storage

Fixed

Error handling improvement for GET /files for SharePoint
Error handling improvement for GET /groups for SharePoint
Error handling improvement for GET /files for SharePoint

HRIS

New

Added support for GET /employees for Sage People, adding manager and employment status as supported employee fields

HRIS

Fixed

Error handling improvement for GET /employments for Dayforce
Error handling improvement for GET /employees for Google Workspace
Error handling improvement for GET /employees for HRWorks
Error handling improvement for validation for Justworks

Ticketing

New

Added support for POST /tickets for ServiceNow

Ticketing

Improved

Enhanncements to PATCH /tickets for Linear

Ticketing

Fixed

Edge case handling for GET /tickets for Asana

Cross-category

Improved

Added enhancement to sync scheduling for APAC tenant

Merge Agent Handler

Connectors & Tools

Improved

Asana — Complete connector revamp with improved functionality

Chat

Improved

Refreshed the UI with gray backgrounds for better visual contrast
Polished animations for smoother interactions

Link experience

Improved

Refreshed design and messaging in Link flow screens for clearer guidance

User experience

New

Jira — Added new board and sprint management operations

User experience

Improved

Salesforce — Enhanced date/time formatting for events and activities

UNIFIED

Agent Handler

Gateway

November 27, 2025

https://www.merge.dev/changelog/week-4-november-2025

Merge Unified

Accounting

New

Added support for GET /sales-orders for NetSuite
Added support for POST /sales-orders for NetSuite

Accounting

Improved

Performance improvement for GET /journal-entries for Sage Intacct
Enhancements to GET /tracking-categories for QuickBooks Online
Performance improvement for GET /journal-entries for QuickBooks Online

Accounting

Fixed

Error handling improvement for GET /expenses for NetSuite
Error handling improvement for POST /invoices for NetSuite

ATS

Improved

Enhancements to GET /offers for Jobvite

ATS

Fixed

Error handling improvement for GET /applications for Workday
Error handling improvement for GET /applications for UKG Pro Recruiting
Edge case handling for GET /applications for Greenhouse
Error handling improvement for POST /candidates for JobDiva

CRM

New

Added support for deeplinks on GET /accounts, GET /opportunities, GET /notes, GET /tasks, GET /contacts, GET /leads, GET /engagements, and GET /users for Microsoft Dynamics 365 Sales

CRM

Fixed

Edge case handling for GET /leads for Salesforce
Edge case handling for GET /engagements for Salesforce
Edge case handling for GET /contacts for Salesforce
Edge case handling for GET /opportunities and GET /remote-field-classes for HubSpot

File Storage

Improved

Performance improvement for GET /files for SharePoint
Performance improvement for GET /folders for SharePoint
Performance improvement for object permissions for Dropbox
Enhancements toGET /folders for Dropbox

File Storage

Fixed

Error handling improvement for GET /files for SharePoint
Edge case handling for GET /files for SharePoint

HRIS

New

Added support for GET /employments for Deel by adding fallback salary to improve coverage when primary salary fields are missing

HRIS

Improved

Performance improvement for GET /employees for UKG Pro
Enhancements to GET /employees and GET /employments for Humaans
Performance improvement for GET /employees for UKG Pro Workforce Management

HRIS

Fixed

Edge case handling for GET /employments for UKG Pro
Edge case handling for GET /employees for UKG Pro
Error handling improvement for GET /employments for HiBob
Error handling improvement for GET /groups for Proliant

Knowledge Base

Fixed

Edge case handling for GET /articles for Confluence

Ticketing

Improved

Performance improvement for GET /live-search for Trello
Enhancements to GET /tickets for Linear

Ticketing

Fixed

Edge case handling for GET /users for Zoho Desk
Error handling improvement for EDIT /tickets for Jira
Edge case handling for GET /tickets for Basecamp
Edge case handling for GET /comments for ClickUp
Error handling improvement for GET /tickets for Asana
Error handling improvement for GET /tickets for Azure DevOps
Error handling improvement for GET /tickets for Freshservice
Compatibility/enum mapping for GET /account-details across Asana, Jira, Linear, ClickUp, Zendesk, GitLab, Gorgias, and Zoho Desk to help users resolve linking issues faster
Edge case handling for GET /tickets for Jira Service Management

Merge Agent Handler

Chat

Improved

Polished call messages and animations
Refined scroll handling and logo presentation

User experience

New

Added resync confirmation pages for clearer connector operations
Outlook — Added shared calendar tools for user and schedule management
ServiceNow — Added a new credential validation tool

User experience

Improved

Enhanced input overrides with mass delete and default value support
Salesforce — Refined integration with various improvements
Jira — Enhanced issue creation and search schemas

New features

New

Added multi-tool call support in the Playground
Introduced a dry-run capability for connector resync, with background task processing

UNIFIED

Agent Handler

Gateway

November 19, 2025

https://www.merge.dev/changelog/week-3-november-2025

Merge Unified

Accounting

Improved

Enhancements to GET /credit-note for Xero, QuickBooks Online, and NetSuite; include "applied_to_lines" to represent an applied credit note's line items

Accounting

Fixed

Added edge case handling for PDFs for POST /attachments for NetSuite
Error handling improvement for POST /invoices for QuickBooks Online

ATS

New

Added support for normalizing applied-at dates for POST /candidates for JobDiva
Added support for creating candidates with updated mapping steps for UKG Pro Recruiting
Added support for the initial implementation of the Bullhorn Recruitment Cloud integration

ATS

Improved

Mapping enhancements to job_postings field population for GET /jobs for Ashby
Performance improvement for GET /candidates with updated_after filtering for Gem

ATS

Fixed

Edge case handling for screening question answers for POST /candidates for SmartRecruiters
Added support for creating applications with job UUID pattern fixes for UKG Pro Recruiting

CRM

Improved

Performance improvement for GET /leads for Pipedrive

CRM

Fixed

Edge case handling for concurrent common model syncs executions and rate-limiting scenarios across CRM integrations

File Storage

Improved

Enhanced group member syncs with delta sync support and improved handling of missing permissions for GET /groups for SharePoint

File Storage

Fixed

Edge case handling for GET /drives for SharePoint

HRIS

New

Added support for payroll run data such as pay dates and pay period details under GET /payroll-runs for Dayforce
Added support for future termination dates for GET /employees for Workday

HRIS

Improved

Mapping enhancements to employment status for GET /employees for UKG Pro
Performance improvement for large datasets for GET /employees for Oracle HCM

HRIS

Fixed

Edge case handling for missing permissions for GET /employees for UKG Pro WFM
Error handling improvement for manager relationships for GET /employees for UKG Pro
Edge case handling for name parsing for GET /employees for ADP Workforce Now
Edge case handling for group assignments for GET /employees for BambooHR
Error handling improvement for SFTP file processing for GET /employees for HiBob
Error handling improvement for concurrent sync operations for iSolved

Knowledge Base

Fixed

Added edge case handling for field mapping for Confluence

Ticketing

New

Added support for “remote_ids” query param on GET /collections
Added support to filter “status” with native values (must also include show_enum_origins query param) GET /collections
Added ACL validation to accurately determine ticket and collection visibility for GET /viewers for Jira

Ticketing

Improved

Mapping enhancements to POST /tickets for Jira
Updated documentation and scopes to reflect full Tickets model support for GET /tickets for Basecamp

Ticketing

Fixed

Added edge case handling for “tag” relation for GET /tickets
Error handling improvement for GET /tickets for Front
Mapping enhancements to fix truncation issues to ensure complete comment text is captured for GET /comments for Jira
Error handling improvement for GET /accounts for ServiceNow