Changelog
Learn about Merge’s latest integrations and features
All products
Unified
Agent Handler
Gateway
Categories(0)
Accounting
ATS
Chat
CRM
File storage
HRIS
Knowledge base
Ticketing
Update types(0)
New
Improved
Fixed
Deprecated
Security
Clear All
Tag
This is some text inside of a div block.
Searching is in progress
No results match your search / filter selections.
Gateway
July 17, 2026
Tenant creation, routing policies, and bring-your-own LLM keys now supported through the Embedded Routing Stack API
New
Embedded Routing Stack now plugs into an existing Gateway setup with no migration step. Read more in the Gateway docs.
Improvements
- Claude Code, Codex, OpenCode - Coding agent compatibility improves
- Sail Research, Xiaomi Mimo - Added as supported model vendors
Agent Handler
July 17, 2026
New connectors and broader Calendly booking coverage
Three new connectors: Clay, Unify, and Google Analytics
New
You can enable all three from the connector catalog today.
- Clay covers searches, routines, and table queries with 11 tools
- Unify manages records, objects, attributes, and event queries
- Google Analytics covers accounts, properties, audiences, custom dimensions and metrics, data streams, key events, and reporting
Read more in the Agent Handler docs for the full tool list.
Location-required event types now supported for Calendly event booking
Improved
Booking a location-required event type now sets its physical or virtual location details automatically. Read more in the Calendly docs.
Improvements
- Google Drive - Adds automatic resume for large file uploads
- Podium - Improved contact and location lookups, campaign limits, and phone validation
- ServiceNow - Adds query building and validation tools for encoded queries
- Broadened download and export support to files in shared drives for Google Drive.
UNIFIED
July 17, 2026
Faster syncs and broader field mapping across HRIS, File Storage, and Ticketing
Freshservice tickets and comments sync in real time
Ticketing [[hide]]
New
GET /tickets and GET /comments for Freshservice now support manual webhooks.
Ticket creations, updates, and deletions, along with new comments, sync in real time instead of waiting for the next scheduled sync.
Unified API onboarding flow revamped
Improved
The Unified API onboarding flow now leads with core concepts before diving into implementation.
New users get from signup to a working integration faster.
Improvements
- Confluence - Speeds up GET /articles on both initial and subsequent runs
- Dayforce - GET /time-off and GET /employees syncs pace requests to Dayforce's rate limits
- Freshservice - Adds webhook support so GET /comments and GET /tickets sync in real time
- Lucca - Accepts additional URL formats during account linking
- Microsoft SharePoint - Speeds up GET /files and GET /folders for accounts with group membership data
- UKG Pro Workforce Management - Raises the supported employee count for GET /employees syncs
- Unified docs - Rewrites the onboarding flow to explain core concepts up front
- Workday - Adds Integration System ID validation during account linking
- Expanded attachment downloads, field and country-code mapping, pagination, and Selective Sync options across Greenhouse, Gusto, HiBob, Lever, Lucca, Microsoft Entra ID, Microsoft SharePoint, Paycor, PeopleHR, SAP SuccessFactors, UKG Ready, Workday, and Zoho CRM.
UNIFIED
July 10, 2026
SharePoint sync reliability and HRIS field mapping improvements
Real-time opportunity sync for HubSpot
CRM [[hide]]
New
GET /opportunities on HubSpot now syncs in real time when the close date, stage, or associated account changes, so a moved deal shows up without waiting for the next scheduled sync.
Author-attributed comments for Freshservice
Ticketing [[hide]]
New
POST /comments on Freshservice now supports both public replies and private notes with user or contact attribution, so every comment shows who actually said it.
Improvements
- Confluence - Attachment syncs are now more reliable
- Darwinbox - Standardizes "Consultant" and "Temporary Employee" employment type values
- Dashboard - You can now enable and disable common model write scopes more easily
- Dayforce, Paycor - GET /employees, GET /time-off, and GET /bank-info syncs resume from their last checkpoint
- Freshservice - Adds public replies and private notes with author attribution to POST /comments
- HubSpot - Adds real-time opportunity webhooks for close date, stage, and account changes
- Lever - Supports higher candidate and attachment sync volumes
- NetSuite - POST /async returns descriptive errors for invoice and payment task IDs
- QuickBooks Online - Populates the payment method field on bill payment records
- Sage Intacct - Aligns field metadata and parsing with the published schema for boolean and list fields
- SAP SuccessFactors - Maps each employee to a single work email record
- SharePoint - Adds custom, dynamic, and site group membership to GET /groups
- SharePoint - GET /groups syncs membership changes incrementally on selective-sync accounts
- SharePoint - Raises the supported change volume for GET /files
- SharePoint - Speeds up GET /files and GET /permissions
- SmartRecruiters - Raises attachment download throughput on candidate-file syncs
- UKG Pro Workforce Management - Raises the supported employee count for employee and employment syncs
- Xero - POST /attachments now accepts Base64-encoded file content instead of requiring a file URL
- Reworked empty-value handling, permission scopes, group typing, and sync-status reporting across ADP Workforce Now, Gusto, Humaans, NetSuite, Merge Link, and the API docs.
Agent Handler
July 10, 2026
New connectors and tool call log privacy controls
TikTok is now a supported connector
New
Agents can now read TikTok profiles and publish video and photo content through the Display and Content Posting APIs. Read more in the Agent Handler docs.
You can now connect Podium over OAuth 2.0
New
OAuth 2.0 now connects Podium's contacts, messaging, conversations, users, webhooks, campaigns, and locations. Agents can manage customer conversations and campaign data from one connector. Read more in the Podium docs for the full tool list.
Tool call logs exclude credentials and customer data by default
Improved
Tool call logs record the request and response metadata you need for debugging, with credentials and customer data excluded across every connector Agent Handler supports. Read more in the Tool Call Logs docs.
Improvements
- Calendly - Preserves custom question-and-answer ordering on event invitee creation
- Google Docs - Responses now include a paragraph identifier for precise references
- Notion - Improves rate-limit handling
- OAuth setup - Adds a notice clarifying what's being authorized
- Oracle HCM - Adds payslip and absence-balance tools, plus absence creation
- Salesforce - Chatter actions, lead conversion, and search pagination complete in a single request
- Updated credential validation, response shapes, date handling, and payload guidance for Make, SAP SuccessFactors, ServiceNow, and Workday.
Gateway
July 10, 2026
More model choice and monthly Professional Plan credits
Five new models from OpenAI, xAI, and Meta land in the model picker
New
You can now select any of them from the model picker.
- GPT-5.6's Sol, Terra, and Luna from OpenAI, with zero data retention
- Grok 4.5 from xAI, with zero data retention
- Muse Spark 1.1 from Meta
Read more in the Gateway docs.
$10 of complimentary monthly credits now included with the Professional Plan
New
Credits now reset automatically at the start of each cycle, and you need to take no action to receive them.
Improvements
- Web search - Added you.com as a search tool, backed by their premium API with zero data retention
Gateway
July 2, 2026
Custom router classifiers and Fable 5 support
Fable 5 by Anthropic is supported on Gateway
New
Routing and pricing match the other frontier models in the catalog. Read more in the Gateway docs.
Build Your Own Router now accepts a custom-trained complexity classifier tuned to your own use cases
New
Routing decisions now use your classifier instead of Gateway's default classification logic. Read more in the Gateway docs.
Agent Handler
July 2, 2026
A dedicated Slack bot identity and editable Access Key scopes
Dedicated bot account with 48 tools now available through the Slackbot connector
New
Setup takes the same steps as connecting any other Slack workspace, with no extra configuration for the bot identity itself.
Read more in the Slack docs.
Access Key scopes are now editable after creation
Improved
You can now rotate or narrow a key's permissions from the dashboard without generating a new one. Read more in the Agent Handler docs.
Improvements
- Dashboard - Registered Users chart is now relabeled Active Registered Users, aligned to underlying data
- Dashboard - Standardizes the Add credential experience on the Connectors overview
- Google Drive - Returns the file name alongside content on file exports and downloads
- Outlook - Adds move and reply tools, with hardened event creation and pagination
- Plaud - Moves the connector to Plaud's REST API for recordings, transcripts, and audio
- Ramp - Adds creating, updating, archiving, and line-item management to purchase-order tools
- Salesforce - Adds full CRUD on any object to generic record tools, with validated query inputs
- Zendesk - Ticket creation now supports source channels and custom fields
- Improved timezone handling, error detail, and native query-parameter support for Microsoft Teams and OneDrive.
UNIFIED
July 2, 2026
HRIS coverage extends to iTrent and OmniHR
HRIS [[hide]]
New
Endpoint coverage for each:
- iTrent covers GET /employees, GET /employments, GET /groups, and GET /locations
- OmniHR covers GET /companies, GET /employees, GET /employments, GET /locations, and GET /groups
Read more in the HRIS docs.
Improvements
- Accounting - Adds employee_id and email_address filters to GET /expense-reports and GET /employees
- NetSuite - Extends POST /expenses, /contacts, and /journal-entries to single-subsidiary accounts
- Sage Intacct - Accepts line-item descriptions on POST /invoices
- Sage Intacct - Adds field mappings to GET /purchase-orders
- SharePoint - Adds meeting transcripts and other file types to GET /files
- UKG Ready - POST /employees now maps employment status
- Workday - Captures pending and newly created employees in GET /employees and GET /employments
- Extended name and account handling, regional log access, and site selection across ADP Workforce Now, Dropbox, SharePoint, Merge Link, and the Merge Dashboard.
Gateway
June 26, 2026
Pi.dev and Factory's Droid now run as Gateway coding agents
New
Both now work with your existing Gateway API key, with nothing extra to configure. Read more in the Gateway docs.
Improvements
- Intelligent Model Routing - Now uses complexity classifiers scoped to coding, creativity, reasoning, and knowledge tasks
- Provider caching - Gains cache control support for providers including Anthropic