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Changelog

Learn about Merge’s latest integrations and features

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Agent Handler
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UNIFIED
Agent Handler
Gateway
November 14, 2025
https://www.merge.dev/changelog/week-2-november-2025

Merge Unified

Accounting
New
  • Added support for PATCH /credit-notes for NetSuite by enhancing credit note editing capabilities for better financial transaction management
  • Added support for PATCH /vendor-credits for NetSuite by enhancing vendor credit editing capabilities to support comprehensive accounts payable workflows
  • Added support for PATCH /credit-notes for QuickBooks Online by enhancing credit note editing capabilities for better financial transaction management
  • Added support for PATCH /vendor-credits for QuickBooks Online by enhancing vendor credit editing capabilities to support comprehensive accounts payable workflows
  • Added support for PATCH /credit-notes for Xero by enhancing credit note editing capabilities for better financial transaction management
  • Added support for PATCH /vendor-credits for Xero by enhancing vendor credit editing capabilities to support comprehensive accounts payable workflow
  • Added support for subsidiary validation for POST /accounts for NetSuite by enhancing account creation handling without company-info to support records in non-subsidiary environments.
Accounting
Improved
  • Mapping enhancements for GET /accounts for QuickBooks Online by by enhancing currency parameter handling in account creation requests to ensure proper multi-currency account setup
  • Mapping enhancements for GET /tracking-categories for NetSuite
ATS
New
  • Added support for POST /applications for Bullhorn Recruitment Cloud by enhancing application creation with support for nested candidate creation and linking to existing candidates
ATS
Improved
ATS
Fixed
CRM
Improved
File Storage
Improved
  • Mapping enhancement for GET /files and GET /folders for Dropbox by expanding remote_data for non-admin linked accounts field mapping
HRIS
Improved
  • Performance improvement for GET /employees for Workday with improved handling of future termination dates
  • Performance improvement for GET /time-off for UKG Pro Workforce Management
  • Mapping enhancements for GET /employees for Workday
  • Mapping enhancements for GET /employees for Personio; added support for additional date of birth formats, including custom fields labeled “Date of birth”
HRIS
Fixed
  • Added edge case handling for GET /time-off-balances for Personio
  • Added edge case handling for GET /employees for SAP SuccessFactors
  • Error handling improvements for GET /employees for Microsoft Entra ID by improving support for granular permissions on service users
  • Improved edge case handling and error messaging for ADP WorkforceNow
  • Improved performance and edge case handling for GET /employees for BambooHR
Knowledge Base
New
Knowledge Base
Improved
  • Webhook improvements for Confluence
Ticketing
New
  • Added support for pagination timestamps for GET /tickets for Front
Ticketing
Improved
  • Mapping enhancement for assignee on GET /tickets for ServiceNow
  • Performance improvement for webhook handling for Asana
Ticketing
Fixed
  • Error handling improvement for tombstoned user detection for GET /users for Basecamp
Merge Link
New
  • Added support for partner authentication for Jira & Jira Service Management
Merge Link
Fixed
  • Added better error handling for article picker for Confluence

Merge Agent Handler

User experience
New

New Feature: Playground

Playground, a redesigned chat interface for Merge Agent Handler, is now live. It lets you quickly test tool calls, switch between registered users, and move across tool packs in one place — streamlining debugging and shortening the path from setup to validation.

UNIFIED
Agent Handler
Gateway
October 30, 2025
https://www.merge.dev/changelog/week-1-november-2025

Merge Unified

Accounting
Improved
Accounting
Fixed
ATS
New
ATS
Fixed
CRM
New
CRM
Improved
  • Enhanced sync performance for Salesforce
  • Mapping enhancement for GET /accounts remote fields for Salesforce
File Storage
Improved
  • Performance improvement for large Dropbox accounts
  • Enhanced rate limiting for SharePoint for managing high volume of user based initial syncs from the same organization
File Storage
Fixed
  • Improved edge case handling for GET /files for SharePoint; improved handling of downloading files
HRIS
Improved
HRIS
Fixed
  • Improved edge case handling for GET /employees for ADP Workforce Now
  • Improved error handling improvement for multi-subsidiary GET /employees sync for Paylocity
  • Improved edge case handling for GET /employees for Workday SFTP
Knowledge Base
Knowledge Base
New
  • Added support for blog posts in Article Picker for Confluence
  • Added Webhook support for Confluence; enhanced detection for articles moved between spaces
Knowledge Base
Improved
  • Mapping enhancement for GET /articles for Confluence; permissions array now reflects all users with access
  • Enhancement to Webhooks for Confluence; auto-enabled webhook receivers to support real-time content updates
  • Performance improvement for Confluence on large accounts
Ticketing
New
  • Added support for GET /users for Jira Service Management (OAuth)
  • Added support for GET /comments for Jira Service Management with improved user-type differentiation
Ticketing
Improved
  • Mapping enhancement for GET /tickets for Jira Service Management
Ticketing
Fixed
Cross-category
Improved
  • Enhanced time accuracy of sync completed webhooks
Merge Link
New
  • Added support for blog posts in article picker for Confluence
  • Added support to select sites in File Picker for Sharepoint
Merge Link
Improved
  • Added authentication enhancement in Merge Link for Quickbooks Online
  • Enhanced File picker UX for better usability
  • Enhanced scopes and linking flow for NetSuite bank feeds
Docs
Improved
  • Updated HRIS docs to reflect most up to date endpoint support

Merge Agent Handler

Connectors & Tools
New
  • Added QuickBooks Online connector with customer and invoice tools
  • Microsoft Teams — Added Transcript API models and tools
Connectors & Tools
Improved
  • Linear — Simplified and clarified project input descriptions and project tools
  • Jira — Improved accuracy of issue_tools
  • Refined Tool Pack details and testing UX
User experience
New
  • HubSpot — Added optional scopes, dynamic association support, and timestamp utilities
User experience
Improved
  • Salesforce — Refined field handling for cleaner integrations
  • QuickBooks — Captured realmId from the OAuth callback URL for smoother authentication
  • Strengthened OAuth exchange with idempotency handling for safer flows
UNIFIED
Agent Handler
Gateway
October 30, 2025
https://www.merge.dev/changelog/week-5-october-2025

Merge Unified

Accounting
Improved
ATS
New
ATS
Improved
  • Enhanced GET /Office remote_data and location mapping for Bullhorn Recruitment Cloud (BRC)
  • Improved deduplication handling for POST /candidates for Lever
ATS
Fixed
CRM
New
CRM
Improved
File Storage
New
File Storage
Improved
  • Improved reliability and reduced rate limiting for GET /files for Dropbox
  • Improved permission handling and deletion detection for GET /drives for SharePoint
File Storage
Fixed
HRIS
New
HRIS
Improved
  • Updated “work_email” and “personal_email” query params on GET /employees to not be case sensitive
  • Updated date processing for greater accuracy for Employees for Workday SFTP
  • Enhanced name parsing for GET /employees for ADP Workforce Now
  • Improved active record selection and added “Pending” status logic for GET /employees for UKG Pro
  • Enhanced handling of concurrent employments for GET /employments for Oracle HCM
  • Normalized contingent-worker classification for GET /employees for Lattice
HRIS
Fixed
Knowledge Base
New
Knowledge Base
Improved
  • Improved field synchronization for GET /users for Confluence
Knowledge Base
Fixed
  • Fixed inconsistent email population for GET /users for Confluence
Ticketing
New
Ticketing
Improved
  • Added authentication enhancements to ServiceNow
  • Improved OAuth linking flow reliability for Jira
  • Improved ticket status mapping for Linear
Cross-category
Improved
Merge Link
Fixed
  • Resolved issues with Merge Link
Docs
Improved
  • Updated Direct File Download page to include help center articles
  • Updated API documentation to add more specific pagination details

Merge Agent Handler

User experience
Improved
Updates
  • Strengthened OAuth 2.0 token handling for more reliable authentication
  • Refreshed API docs with newly generated specs and added endpoints for connectors, credentials, and registered users — improving coverage and clarity
  • Polished the Tool Packs search placeholder copy for clearer intent
UNIFIED
Agent Handler
Gateway
October 23, 2025
https://www.merge.dev/changelog/week-4-october-2025

Merge Unified

Accounting
Improved
Accounting
Fixed
ATS
New
ATS
Improved
ATS
Fixed
CRM
New
  • Expanded GET /engagements support for Salesforce
  • Expanded GET /accounts relationship mappings for Salesforce to include additional engagement and contact relationships
CRM
Improved
File Storage
New
File Storage
Improved
  • Enhanced folder hierarchy mapping for GET /folders and parent folder relationships for SharePoint
  • Improved deletion detection and permission change handling for GET /files and GET /folders for SharePoint
  • Improved performance by removing redundant processing for GET /files for SharePoint
  • Consolidated a duplicate and executed the org-level Field Mapping script for Confluence to keep mappings consistent
File Storage
Fixed
  • Corrected a typo on the File Picker API reference page to improve clarity
HRIS
New
HRIS
Improved
HRIS
Fixed
Knowledge Base
New
  • Added GET /attachments support for Confluence with improved download URL management
Knowledge Base
Improved
  • Improved GET /articles sync reliability and permissions handling for Confluence
Ticketing
New
Ticketing
Fixed
Cross-category
Improved
  • Reduced response times for /link-token to deliver faster token generation
Cross-category
Fixed
  • Resolved a billing issue to ensure accurate and seamless invoicing
  • Improved reliability by fixing “list index out of range” error
  • Restored inbound webhooks after a pod crash, improving reliability for event delivery
Cross-category
Security
  • Enabled rotation of Linked Account tokens to enhance security and control
UNIFIED
Agent Handler
Gateway
October 8, 2025
https://www.merge.dev/changelog/week-2-october-2025

Merge Unified

Accounting
Improved
Accounting
Fixed
ATS
Fixed
CRM
New
CRM
Improved
CRM
Fixed
  • Error handling improvement for non-admin accounts for GET /notes for Zoho CRM
  • Error handling improvement for basic authentication for Pipedrive
  • Edge case handling for GET /notes for Salesforce
File Storage
Improved
File Storage
Fixed
Knowledge Base
Improved
  • Enhancement to Webhooks for Confluence
Knowledge Base
Fixed
Ticketing
New
  • Added support for GET /accounts for Help Scout
  • Added support for GET /tickets creator and assigned_teams for Help Scout
  • Added support for GET /collections remote_created_at and remote_updated_at for Help Scout
  • Added support for GET /tickets creator and ticket_url for Ironclad
  • Added support for GET /teams description for ClickUp
  • Added ticket Comments, increasing transparency and context
Ticketing
Improved
Ticketing
Fixed
  • Error handling improvement for GET /teams for Help Scout
  • Edge case handling for user creation in ticket workflows for Ironclad
  • Error handling improvement for for Jira webhooks
  • Error handling improvement for GET /users for GitLab
Cross-category
Fixed
  • Restored inbound webhooks , improving reliability for event delivery
  • Resolved issues with changed-data webhooks to ensure timely and consistent notifications
Merge Dashboard
Fixed
  • Fixed field mapping for the work_email field (including Common Model override), ensuring accurate user data syncs
UNIFIED
Agent Handler
Gateway
October 1, 2025
https://www.merge.dev/changelog/week-1-october-2025

Merge Unified

Accounting
New
Accounting
Improved
  • Performance improvement for Microsoft Dynamics 365 Business Central
  • Mapping enhancement for PATCH /invoices line item for NetSuite
  • Performance improvement for rate limit management for QuickBooks Online
  • Enhanced NetSuite relinking to prompt for Bank Feed bundle IDs when optional scopes are selected later
Accounting
Fixed
  • Error handling improvement for POST /invoices status for NetSuite
  • Edge case handling for POST /contacts for Microsoft Dynamics 365 Business Central
ATS
Improved
  • Mapping enhancement for resume file attachments for Ashby
  • Performance improvements for Gem
ATS
Fixed
  • Edge case handling for POST /candidates for UKG Pro Recruiting
  • Restored Offer model “preview value” behavior for a smooth field mapping experience
CRM
New
  • Added support for native deletion detection across all data models for Zoho CRM
CRM
Improved
CRM
Fixed
  • Error handling improvement for field mapping feature for HubSpot
File Storage
Fixed
  • Edge case handling for legacy sharing configurations in SharePoint
  • Error handling improvement for permission validation on link for SharePoint
HRIS
New
  • Added support for SSN field mapping for iSolved
  • Unblocked SCIM enterprise path mapping by validating Leapsome field resolution patterns
HRIS
Improved
  • Mapping enhancement for /GET employments for iSolved
  • Mapping enhancement for time off balance for Personio
  • Performance improvements for initial sync for Workday
  • Mapping enhancement for time off balance for SAP SuccessFactors
  • Performance improvements for Gusto
HRIS
Fixed
  • Edge case handling for terminated employees for UKG Pro Workforce Management
  • Error handling improvement for changed employee record permissions for UKG Ready
  • Error handling improvement for Gusto
  • Error handling improvement for during linking for Cezanne HR
Knowledge Base
Improved
  • Performance improvement for permission validation logic for Confluence
Knowledge Base
Fixed
  • Error handling improvement for bulk update operations for Confluence
Ticketing
New
  • Added create-event coverage for Linear Ticket.added webhooks to complement update events
Ticketing
Improved
  • Performance improvements for Ironclad
  • Mapping enhancement for comments for Ironclad
  • Mapping enhancement for collections enum in /meta endpoints for Jira, Asana, and Linear
  • Mapping enhancement for parent collection assignment for ClickUp
Ticketing
Fixed
  • Error handling improvement for webhook functionality for Linear
  • Error handling improvement for linking validation for Ironclad
  • Error handling improvement for initial sync failures for ticketing.Accounts for Intercom
  • Edge case handling for Selective Sync for Jira
  • Error handling improvement for Selective Sync validation checks for Zendesk
Merge Dashboard
New

Connect your AI agents to enterprise-ready tools

We’re excited to announce the launch of our second product in the Merge platform: Merge Agent Handler. Securely connects your AI agents to thousands of pre-built tools via MCP.

Key features include:

  • Authentication management
  • A Connector Studio to build and maintain custom integrations and tools
  • Preconfigured security rules you can toggle on or off, plus support for fully customizable rules
  • Detailed logging and real-time alerts
  • Evaluation Suite to validate tool quality and consistency

Learn more or sign up for free today!

  • Ensured scope changes for Projects properly trigger full resyncs by resetting timestamps when needed
  • Clarified support for Field Mappings on submodels and aligned UI with API behavior
Merge Dashboard
Improved
  • Improved reliability for changed data webhooks, with create events prioritized for coverage
  • Clarified and aligned Contacts scope behavior between org-wide and linked-account overrides to ensure data persists as expected
  • Polished ADP Next Gen dashboard model display to ensure Employments and related models appear accurately
  • Investigated passthrough rate-limit behavior to refine RateLimitConfiguration and reduce false limits
  • Advanced org-wide Workday field mapping for complex WD paths to streamline deployment
  • Planned “recurring scopes disabling” email preferences to reduce notification noise
Merge Dashboard
Fixed
  • Scoped and reproduced EU-tenant Applications scope issue to drive a tenant-safe fix path
Docs
New
  • Added Breezy integration_params guidance to POST change-state in docs and SDK for easier adoption
Docs
Improved
  • Recommended idempotency and SDK upgrade for Java client to prevent duplicate creates on network retries
UNIFIED
Agent Handler
Gateway
September 25, 2025
https://www.merge.dev/changelog/week-4-september-2025

Merge Unified

Accounting
Fixed
  • Error handling improvement in Merge Link for various bank feed permissions configurations in NetSuite
ATS
New
  • Added support for candidate company and title integration parameters for POST /applications for Workday
ATS
Fixed
  • Edge case handling for date format input errors in selective sync for GET /applications for SmartRecruiters
File Storage
Improved
  • Performance improvement for initial sync for GET /drives for SharePoint
  • Compatibility enhancement for personal OneDrive file access permissions for GET /files for SharePoint
File Storage
Fixed
  • Error handling improvement when detecting drive-level permission changes for GET /files for SharePoint
  • Performance improvement for rate limiting and error handling for SharePoint
HRIS
New
HRIS
Improved
  • Mapping enhancement for custom field value endpoints for GET /employees for Factorial
  • Performance improvement for employment syncing with active company filtering for GET /employments for iSolved
HRIS
Fixed
  • Edge case handling for employee synchronization to prevent unexpected deletion marking for GET /employments for Workday
  • Edge case handling for multi-region authentication support (EU instances) for Zoho People
Ticketing
New
  • Added support for attachment mapping for GET /attachments for Intercom
  • Added support for remote fields of type "team" and "label" for GET /tickets for Jira and Jira Data Center
  • Compatibility for non-admin account permissions for GET /tickets for Zendesk
Ticketing
Improved
  • Mapping enhancement for attachment fields for GET /attachments for Front
  • Performance improvement for personal project syncing for GET /collections and GET /tickets for GitLab
  • Mapping enhancement for ticket title and description from custom attributes for GET /tickets for Intercom
  • Mapping enhancement for assigned teams and contact fields for GET /tickets for Zendesk
  • Performance improvement for timestamp format optimization for GET /accounts for Zendesk
  • Performance improvement for duplicate webhooks in Asana
Ticketing
Fixed
  • Error handling improvement for tickets on accounts with restricted permissions for Front
  • Edge case handling for deletion detection for GET /tickets for Front
  • Edge case handling for tag field handling in POST /tickets for Linear
  • Error handling improvement for scope validation across multiple ticket types for GET /tickets for ServiceNow
  • Edge case handling for team and user mapping improvements for GET /users for Wrike
Merge Dashboard
Improved
  • UI consistency updates and field mapping footer refinements for a cleaner operator experience
  • Enhanced experience for write-only scopes
  • Improve sync exprerience for end-user scopes
Merge Link
Improved
  • Streamlined enterprise linking by skipping scopes where prompts are not required, reducing friction in the flow.⁠
  • Updated HiBob Sandbox linking process
  • Continued work on Customizable Link v2 to better match customer brand and product UI.⁠
  • Dynamically sized Link in smaller screen
  • Updated UKG to also link for Ultipro
UNIFIED
Agent Handler
Gateway
September 17, 2025
https://www.merge.dev/changelog/week-3-september-2025

Merge Unified

Accounting
Improved
ATS
New
ATS
Improved
  • Added mapping enhancement to mark archived departments as “remote_was_deleted” = true for GET /departments for Ashby
File Storage
Improved
  • Added mapping enhancements for newly created files in GET /files for Dropbox
  • Added mapping enhancements for “permissions” for external users for GET /files for Google Drive
HRIS
New
HRIS
Improved
  • Added mapping enhancements for capturing new employees for GET /employees for Workday
HRIS
Fixed
Ticketing
New
  • Added support for private/personal projects for GET /collections and GET /tickets for GitLab
  • Added support for “name” and “description” for GET /tickets for Intercom
  • Added support for GET /attachments for Intercom
  • Added support for remote fields of type = “team” and “label” for GET /tickets for Jira
  • Added support for remote fields of type = “label” for GET /tickets for Jira Data Center
  • Added support for “parent_ticket” for GET /ticket for Zendesk
Ticketing
Improved
  • Added performance improvement for GET /tickets for GitHub Issues
  • Added mapping enhancements for “tag” for POST /ticket for Linear
Ticketing
Fixed
  • Added better error handling for GET /tickets for Front
  • Added edge case handling for non admin account for Zendesk
Merge Dashboard
Improved
  • Enhanced user experience by preventing issues from being created for mapped fields
  • Updated UI for consistency and field mapping footer refinements for a cleaner operator experience
Merge Link
Improved
  • Improved the linking experience to prevent accidentally closing the window
  • Enhanced the content loading experience in Selective Sync for File Picker
  • Improved linking experience if no field mappings are present
  • Streamlined flows where scope prompts are not required
  • Continued work on Customizable Link to better match customer brand and UI
Docs
New
  • Added query parameter “status” for GET /offers (ATS)
  • Added query parameter “employee_id” for GET /dependents (HRIS)
  • Added query parameter “name” for GET /collections (Ticketing)
  • Added query parameter “name” for GET /tickets (Ticketing)
SDKs
New

Merge Python SDK Release Notes - Version [2.3.1]

Fixed
  • This release addresses an issue with passthrough when using the Async client AsyncMerge where calls to the passthrough client were failing with the following error name 'resources_ticketing_resources_passthrough_client_AsyncPassthroughClient' is not defined.
UNIFIED
Agent Handler
Gateway
September 10, 2025
https://www.merge.dev/changelog/week-2-september-2025

Merge Unified

Accounting
Improved
  • Added mapping enhancements for “description” for “line_items” for POST /expenses for Quickbooks
Accounting
Fixed
File Storage
Improved
  • Added mapping enhancements for deleted files and folders for GET /files and GET /folders for Box
  • Added mapping enhancements for “permissions” when drives permissions change for GET /files for Google Drive
HRIS
Improved
  • Added mapping enhancement for “email” for GET /employees for HRPartner
  • Added performance enhancements for large linked accounts for GET /employees and GET /employments for iSolved
  • Added linking enhancements for EU accounts for Zoho People
HRIS
Fixed
Ticketing
Improved
  • Updated Jira Service Management to use new endpoint versions
Cross-category
Improved
  • Improved LinkedAccount.sync_completed webhooks
Merge Dashboard
Improved
  • Updated button styling and component IDs in field mappings footer for better consistency
  • MERGE_FLAG_DISABLE_RATE_LIMIT_IN_PASSTHROUGH flag enhancements on linked account level
Merge Link
Improved
  • Improved field mappings appearance in first time linking flow
Docs
New
  • Added jmes_path to public POST /field-mappings endpoint
  • Added PATCH /contacts endpoint (beta)
Docs
Fixed
  • Corrected troubleshooting documentation for API writes response format
SDKs
New
UNIFIED
Agent Handler
Gateway
September 3, 2025
https://www.merge.dev/changelog/week-1-september-2025

Merge Unified

Accounting
New
ATS
New
ATS
Fixed
CRM
Improved
  • Added mapping enhancements for “status” for GET /opportunities for Hubspot
  • Added performance enhancements when the leads scope is disabled for Salesforce
File Storage
Improved
  • Added pagination enhancements to GET /folders for Dropbox
  • Added mapping enhancement for “folder” for GET /files for Sharepoint
File Storage
Fixed
  • Added performance enhancements and edge case handling for GET /users for Sharepoint
HRIS
New
HRIS
Improved
  • Added mapping enhancements to “employment_status” for employees on leave for GET /employees for ADP WorkforceNow
HRIS
Fixed
Cross-category
New
  • Made query parameters case insensitive
Merge Dashboard
New
  • Allow right click on the Linked Account as link
Merge Dashboard
Improved
  • Improved /remote-fields integer vs float data format
  • Improved test webhooks
Merge Link
New
  • Added org-level customization for button, selection button, and modal border radius
Merge Link
Improved
  • Enhanced File picker and setup flows UX: Improved copy, headers, and selection button IDs; refined intro screen text and nested folder alert visuals; navigation icons polish
Docs
New
  • Add query param for HRIS Employee.employee_number
Docs
Improved
  • Improved “Syncing data” polling and webhooks best practices and added contextual alerts and links
  • Improved “Authentication” API keys and auth guidance card on onboarding pages, with links to docs and dashboards
  • Enhanced white-labeled help guides logo
SDKs
Improved

Merge Node SDK Release Notes - Version [2.1.3] - Improvements

This release contains an update to correctly use the account token configured in category specific client initializations by default. See the below code snippet for an example:

import { ATS } from `@mergeapi/merge-node-client/api/resources/ats/clientClient';

const mergeClient = new ATS({
apiKey: 'YOUR_API_KEY',
accountToken: 'YOUR_ACCOUNT_TOKEN',
});

// now uses the account token specified in the client initialization
mergeclient.accountDetails.retrieve();