Changelog

Learn about Merge’s latest integrations and features

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QuickBooks Online, Xero, and Sage Intacct add new write endpoints

Accounting [[hide]]
New

Each adds a write endpoint for core financial records.

  • QuickBooks Online - POST /invoices now creates invoices with line items and related records in one request
  • Xero - Added support for POST /vendor-credits
  • Sage Intacct - Added support for POST /purchase-orders

Read more in the Accounting docs.

Improvements

  • BambooHR - Maps employee profile photos to the Employee avatar on GET /employees
  • Changed Data Webhooks - Payloads now carry raw remote enum values matching read endpoints
  • Greenhouse - GET /applications syncs request only the data types you've enabled
  • Greenhouse - Speeds GET /candidates syncs and adds recruiter and coordinator details
  • Hive, HR Partner, Leapsome, SAP SuccessFactors, TriNet, TriNet HR Platform, Zoho BugTracker - Improved error handling and sync efficiency
  • HubSpot - Captures close date, stage, and account changes in GET /opportunities webhooks
  • OneDrive - GET /files, GET /folders, GET /users, and permissions now sync faster and more consistently
  • Sage Intacct - Expands custom field values on remote field classes
  • ServiceNow - PATCH /tickets now accepts custom provider-specific ticket statuses
  • Updated location and effective-date mapping, subsidiary posting, and sync pagination for BambooHR, Dayforce, Google Drive, HiBob, Lever, NetSuite, Paycor, SAP SuccessFactors, SharePoint, Workday, and Field Mapping.

Per-project security guardrails and expanded multi-modal coverage

Multi-modal support now extends to audio and video models

New

Agents can now route requests to models built for audio or video input through the same Gateway endpoint they already use for text and image models. Read more in the Gateway docs.

Prompt Injection Protection and DLP guardrails now configurable per project

Security

Each project can now set its own Prompt Injection Protection thresholds and DLP rules, overriding the organization default where it needs to. A project can only tighten the organization's policy, never loosen it, so the org-wide setting stays the floor for every project under it. Read more in the Gateway security docs.

Improvements

  • Web search - Added support for Parallel Web Systems alongside Exa and You.com
Agent Handler

Smaller payloads, truer file targets, and enterprise billing visibility

Outlook returns smaller message bodies by default

Improved

Outlook message bodies now return as plaintext by default and drop out of list results entirely: a single message shrinks from around 57kb to 14kb, and a ten-message list from 394kb to 16kb. Calendar tools still offer an HTML opt-in for when an agent specifically needs rich formatting. Read more in the Outlook docs.

Shortcuts now resolve to their real target for Google Drive

Improved

File lookups and search resolve Google Drive shortcuts to their target file, so agents read the real document without a second call. Breaking change: if your code inspected shortcut metadata directly, update it before upgrading. Read more in the Google Drive docs.

Billing now tracks usage history for enterprise plans

New

Billing now keeps a running record of credit consumption over time for enterprise admins, not just a current snapshot. Read more in the Agent Handler docs.

Improvements

  • Agent Handler - Provisioning, Configure access, and Tool Pack pages are redesigned
  • Axiom - Adds a hosted remote MCP Server option alongside the first-party connector
  • GitHub - Expands to 145 tools covering sub-issues, milestones, PR review threads, and more
  • GitHub - Requests run under a latency cap, and issue and release creation is idempotent per call

SAP SuccessFactors gains future-dated employment records on GET /employments

HRIS [[hide]]
New

A scheduled promotion or compensation change on SAP SuccessFactors now shows up in GET /employments before it takes effect, sitting alongside the employee's current record. Pull both the current and upcoming employment data in one call instead of tracking effective dates separately. Read more in the employments docs.

Improvements

  • Dayforce, HiBob, Paycor - Speeds syncs on GET /employees, GET /employments, and GET /payroll-runs
  • Greenhouse - Reduces request volume when paging GET /applications, /jobs, and /candidates
  • JazzHR - GET /candidates now captures updates more reliably
  • NetSuite - Custom field and segment processing runs faster across five endpoints (Invoices, Journal Entries, Payments, Expenses, Purchase Orders)
  • NetSuite - Filters GET /contacts by customer or vendor in Selective Sync
  • Sage Intacct - Identifies user-defined dimension fields as custom on GET /tracking-categories
  • Revised country and break-policy normalization, webhook delivery, and account-linking permissions across Ashby, BambooHR, Dayforce, Fourth, Greenhouse, Gusto, NetSuite, Sage HR, SAP SuccessFactors, Workday, Xero, and the Merge Dashboard.

Kimi-K3, Makora, and Modal are now routable, with zero data retention

New

You can now route to Kimi-K3 through US-based inference providers, with Makora and Modal added as supported vendors.

Read more in the Gateway docs.

Improvements

  • DeepSeek V4 Flash - Tracks the latest official release

Generic MCP connectors, new named connectors, guardrails, and billing self-service

Hundreds of generic MCP connectors now available in the Agent Handler catalog

New

Merge now runs generic MCP connectors on the same authentication, access control, and governance infrastructure as its own, so enabling one takes the same steps as enabling a Merge-built connector, with no MCP server to stand up.

Read more in the Agent Handler docs.

Seven new connectors: Okta, Brex, Microsoft Excel, Metabase, Sigma Computing, Statsig, and Granola

New

You can now pull identity, spend management, spreadsheet, BI dashboard, analytics, feature flag, and meeting-note data through Agent Handler.

Read more in the Agent Handler docs.

Google Calendar reads from the primary calendar by default

Improved

Calendar reads target the primary calendar by default, so syncs stay fast on accounts with many calendars. To include a secondary calendar, name it explicitly in the request. Read more in the Google Calendar docs.

The FactSet connector is retired

Deprecated

If you built on the FactSet connector, move those integrations to an alternative data connector. It is no longer available in the catalog.

Read more in the Agent Handler docs.

PII detection and a live tester now centralized in the AI Guardrails experience

Security

You can now see every guardrail rule and test it in one place, instead of checking the rules and their behavior separately.

  • PII detection now flags sensitive data automatically
  • Rule tables list every active check
  • A new live tester shows checks running in real time

Read more on the Agent Handler page.

Self-serve billing now available from the dashboard

New

You can add a card and start billing directly from the dashboard, with no sales or support handoff.

Read more on the Agent Handler page.

Improvements

  • GitLab - Empty response fields and commit creation are now more reliable
  • Gmail - Returns message, thread, and draft details in one call instead of a follow-up read
  • Google Drive - Extends shared-drive writes, exports, and plain-text reads
  • Guardrails - Standardizes rule labels on pre-run and post-run
  • Microsoft Teams, Zoom - Adds webhook support so agents respond to activity as it happens
  • SharePoint - Adds the file name to file downloads
  • Workday - Aligns three endpoints with the official REST reference
  • Streamlined sign-in, credential linking, and draft handling for Gmail and custom domains.

Scopes page management and a new Ticketing integration

Sorting, filtering, and bulk editing now available on the Scopes page

Improved

You can now manage scopes directly on the page, one change at a time or many at once.

  • Sort, filter, and search across the full scope list
  • Bulk editing of multiple objects and fields in a single save
  • Read and write toggles now show their state at a glance
  • Edits stay inline on the page

Read more in the Unified API docs.

Hive is available in Ticketing

Ticketing [[hide]]
New

You can now pull Hive tickets, comments, and attachments through GET /tickets, GET /comments, and GET /attachments.

Read more in the Ticketing docs.

Improvements

  • ADP Workforce Now - Deduplicates work-location updates and preserves names and values across GET /locations syncs
  • BambooHR - Extends GET /employees to past break-policy data
  • Darwinbox - Maps inactive employees to an inactive status on GET /employees
  • Factorial - GET /time-off now maps statuses consistently to Approved and Declined
  • Freshservice - GET /tickets, /comments, /attachments, and /tags now sync in real time over webhooks
  • Greenhouse - Runs GET /applications, POST /candidates, and GET /jobs without the optional Sources and Job Posts permissions
  • HiBob - GET /employments completes faster for accounts without salary-data access
  • Humaans - GET /employees now returns role-based fields tied to the employee's current employment
  • IRIS Cascade - Supports GET /employees and GET /locations records with partial date ranges
  • Keka - GET /employments now returns consistent employment types
  • Merge Link - Portuguese translations fit their label text; File Picker retains selected file names across multiple folders
  • NetSuite - GET /items retrieval follows your enabled sync settings
  • Paycor - Deduplicates GET /employees sync requests
  • Planday - GET /groups syncs without the optional Payroll permission
  • QuickBooks Online - Webhook reliability improves across GET /accounts, /invoices, and /payments, and migration accepts both legacy and new formats
  • Sage Intacct - Retrieves Remote Field Classes on custom objects of any size; Remote Field Classes and GET /projects cover more enum mappings and project data
  • SAP SuccessFactors - GET /time-off-balances adds effective-date and status data; captures recent GET /employees changes without a full resync
  • SmartRecruiters - GET /attachments and GET /applications support attachments with no linked parent record
  • Zendesk - Maps more remote fields on GET /comments and GET /attachments

Multi-model responses, finer injection controls, flexible pricing tiers

Multi-model panels with a judge model now supported in Merge Fusion

New

You can now send one prompt to a panel of models in parallel, then have a judge model synthesize their answers into a single response.

  • Choose both the panel and the judge yourself
  • An all open-source panel matched Fable 5 on the DRACO benchmark at a quarter of the cost
  • A premium panel beat Fable 5 outright by 8.5 points

Read more in the Merge Fusion docs.

Per-axis modes and thresholds now supported for indirect prompt injection protection

Security

You can now set indirect prompt injection protection per axis, picking a mode (off, alert, or block) and a sensitivity threshold for each one.

Test the configuration against injection patterns with a built-in detection tester in Security settings before it goes live. Read more in the prompt injection protection docs.

Flex and priority service tiers are now selectable per request

New

You can now set a service_tier request parameter to toggle between flex and priority processing, trading cost for latency or the reverse.

Per-tier pricing and billing now show up directly on /v1/models, so the tradeoff is visible before you pick a tier. Read more in the service tiers docs.

A new ad-data connector, HubSpot ticketing, and easier MCP setup

Google Ads tools cover campaigns, budgets, and GAQL queries

New

The Google Ads connector adds 22 tools across the full account structure.

Tools cover customers, campaigns, ad groups, ads, budgets, and keywords, plus a dedicated GAQL tool that runs Google Ads Query Language queries directly.

Read more in the Agent Handler connector docs for the full tool list.

HubSpot tickets are now reachable through the existing HubSpot connection

New

Agents can now create, read, update, delete, and search HubSpot tickets through the same connection as HubSpot CRM records. Ticketing runs as an optional scope alongside the existing CRM tools.

Custom MCP server setup now runs in one Configure wizard

New

Adding a custom MCP server to the catalog takes one page instead of switching between screens: the Configure wizard imports the server and sets up its credentials in the same flow.

If the server doesn't require a client ID upfront, Agent Handler registers a client automatically, so there's no manual OAuth app to create first. Read more in the custom MCP servers docs.

Link customization and sync status visibility

Setup screens can now be hidden per integration in Link

New

You can now hide auth, configuration, and Selective Sync screens in Link for a single integration without changing behavior for any other integration.

Selective Sync keeps running in the background even when its screen is hidden.

Read more in the Merge Link docs.

GET /sync-status now reports pause reasons and data freshness

Improved

GET /sync-status now returns two new fields on every category's SyncStatus object: sync_status_reason (RATE_LIMITED or WAITING_ON_OTHER_MODELS) and data_fresh_as_of.

Both ship in Python SDK 4.1.0, so you can see why a sync paused and how current its data is.

Sync and mapping updates now live for SharePoint, OneDrive, Workday, and SAP SuccessFactors

HRIS and File Storage [[hide]]
Improved

SharePoint and OneDrive syncs resume from their last checkpoint.

  • Workday leave-of-absence records now map to a dedicated LEAVE time-off type
  • A SAP SuccessFactors rehire syncs as active, with the prior termination date cleared automatically
  • Each sync flags modified employee records

Read more in the time off type reference for the full list of time off types.