Connect your AI Agents to Dynamics 365 Sales in minutes

Merge lets you securely connect your agents to Dynamics 365 Sales and thousands of tools instantly

Available tools

create_account

Create a new account (company/organization) in Dynamics 365. Accounts represent businesses or organizations you work with.

get_account

Retrieve a Dynamics 365 account by ID. Returns full account details including company info, contact details, and custom fields.

update_account

Update an existing Dynamics 365 account. Modify company information, contact details, or custom fields.

delete_account

Delete a Dynamics 365 account. This is a permanent operation - consider deactivating instead.

list_accounts

List Dynamics 365 accounts with filtering, sorting, and pagination. Find accounts by name, industry, location, or custom criteria.

search_accounts

Search Dynamics 365 accounts by text query. Find accounts matching name, description, or other text fields.

create_appointment

Create an appointment in Dynamics 365. Schedule meetings associated with accounts, contacts, or opportunities.

get_appointment

Retrieve an appointment by ID from Dynamics 365.

update_appointment

Update an appointment in Dynamics 365. Reschedule, change location, or mark as completed.

delete_appointment

Delete an appointment from Dynamics 365.

list_appointments

List appointments in Dynamics 365 with filtering by date range, status, or related records.

create_case

Create a new case (incident) in Dynamics 365. Cases track customer service issues, support requests, and inquiries.

How to set up Merge Agent Handler

In an mcp.json file, add the configuration below, and restart Cursor.

Learn more in the official documentation ↗

1{
2  "mcpServers": {
3    "agent-handler": {
4      "url": "https://ah-api-develop.merge.dev/api/v1/tool-packs/{TOOL_PACK_ID}/registered-users/{REGISTERED_USER_ID}/mcp",
5      "headers": {
6        "Authorization": "Bearer yMt*****"
7      }
8    }
9  }
10}
11
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Open your Claude Desktop configuration file and add the server configuration below. You'll also need to restart the application for the changes to take effect.

Make sure Claude is using the Node v20+.

Learn more in the official documentation ↗

1{
2  "mcpServers": {
3    "agent-handler": {
4      "command": "npx",
5      "args": [
6        "-y",
7        "mcp-remote@latest",
8        "https://ah-api-develop.merge.dev/api/v1/tool-packs/{TOOL_PACK_ID}/registered-users/{REGISTERED_USER_ID}/mcp",
9        "--header",
10        "Authorization: Bearer ${AUTH_TOKEN}"
11      ],
12      "env": {
13        "AUTH_TOKEN": "yMt*****"
14      }
15    }
16  }
17}
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Open your Windsurf MCP configuration file and add the server configuration below.
Click on the refresh button in the top right of the Manage MCP server page or in the top right of the chat box in the box icon.

Learn more in the official documentation ↗

1{
2    "mcpServers": {
3      "agent-handler": {
4        "command": "npx",
5        "args": [
6          "-y",
7          "mcp-remote@latest",
8          "https://ah-api.merge.dev/api/v1/tool-packs/<tool-pack-id>/registered-users/<registered-user-id>/mcp",
9          "--header",
10          "Authorization: Bearer ${AUTH_TOKEN}"
11        ],
12        "env": {
13          "AUTH_TOKEN": "<ah-production-access-key>"
14        }
15      }
16    }
17  }
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In Command Palette (Cmd+Shift+P on macOS, Ctrl+Shift+P on Windows), run "MCP: Open User Configuration".

You can then add the configuration below and press "start" right under servers. Enter the auth token when prompted.

Learn more in the official documentation ↗

1{
2  "inputs": [
3    {
4      "type": "promptString",
5      "id": "agent-handler-auth",
6      "description": "Agent Handler AUTH_TOKEN", // "yMt*****" when prompt
7      "password": true
8    }
9  ],
10  "servers": {
11    "agent-handler": {
12      "type": "stdio",
13      "command": "npx",
14      "args": [
15        "-y",
16        "mcp-remote@latest",
17        "https://ah-api-develop.merge.dev/api/v1/tool-packs/{TOOL_PACK_ID}/registered-users/{REGISTERED_USER_ID}/mcp",
18        "--header",
19        "Authorization: Bearer ${input:agent-handler-auth}"
20      ]
21    }
22  }
23}
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FAQs on using Merge's Dynamics 365 Sales  MCP server

FAQs on using Merge's Dynamics 365 Sales  MCP server

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Ready to try it out?

Whether you're an engineer experimenting with agents or a product manager looking to add tools, you can get started for free now