Changelog

Issues Webhooks

Merge can now programmatically notify you for when an Issue is generated for a Linked Account! You can now get real-time updates on when Merge detects issues such as Missing Permissions or Invalid API Key, and surface them to your impacted end-customers.

You can configure these Linked Account Issues Webhooks on your Configurations page here!

Improvements

• Support for the Collections Object in Ticketing API
• Support for filtering on Groups “Type” on the GET/Groups endpoint

SDK Updates

• Enhanced Kotlin SDK
• Refreshed multi-category TypeScript SDK
• Generated Rust HRIS SDK

Improvements

• Support for GET/Activities for Ashby
• Support for POST/Candidates for tags for Ashby
• Support for Provider Name for GET/Benefits for UKG Pro
• Support for Ticket Creation third-party receiving webhooks for Freshdesk
• Updated remote_data mapping for GET/Interviews for Ashby
• Support for OAuth authentication for Github
• Support for our Premium Feature - Selective Syncs by Ticket Date for Trello and Clickup

SDK Updates

• Updated Multi-Category Typescript SDK to include recent Accounting, Ticketing, and CRM API development

New Integration of the week: Dixa

New week, new integration! We’re incredibly happy to announce the addition of Dixa to our Ticketing Unified API — check out more here!

Improvements

• Support for PATCH/Accounts for Close, Capsule, and Copper
• Support for Issues Notification Webhooks from Merge that can be set up in Configurations
• Support for passing in Jira markdown in description for POST/Tickets
• Support for POST/Candidates for Comeet
• Support for Groups for our Non-Partnership ADP Integration
• Enhanced Duplicate Linked Account Detection to account for case of same API Key for different categories
• Updated Authentication Field Descriptions in Link for TriNet
• Updated Payment Enforcement procedures to lock dashboard for organization that fail to pay bill
• Enhanced /linked-account endpoint documentation to reflect endpoint is category agnostic by default
• Enhanced API Documentation to reference /meta endpoint for POST requests
• Enhanced API Documentation to include sub-objects in the Field Support by Platform

New Integration of the week: Bitbucket

We’re incredibly happy to announce the addition of Bit Bucket to our Ticketing Unified API — check out more here!

Enhanced Issues Dashboard and API

We have been focusing heavily on improving our Issues Management in the past quarter. We have completely revamped our Logs and Issues Dashboard, and just released new detection around Missing Permissions that we will continue to refine and improve.

We are thrilled to announce support for surfacing Missing Permission issues with the Dashboard and Issues endpoint for UKG Pro and BambooHR

Check out the example screenshot below to see how these new features will appear in your Dashboard. We can’t wait to hear your feedback on these enhancements!

Expanded CRM support around Accounts

We are always looking for ways to build out Unified API to support and expand any potential use case or functionality of your product. We’ve recently released our PATCH/Accounts support for: Hubspot, Pipedrive, Zendesk Sell, and Zoho CRM.

This, coupled with our current support around POST/Accounts will allow you to create and update accounts within your customer’s CRM system.

Improvements

• Support for POST/Purchase-Orders for NetSuite and Quickbooks Online
• Support for exchange_rate for Transaction related objects for Xero
• Support for ticket_url in response for POST/Ticket to Linear
• Support for posting Tags for POST/Candidates for Ashby
• Support for Groups Object, with types = TEAM and DEPARTMENT for Rippling
• Enhanced API docs for /meta endpoint around supported fields
• Enhanced Merge Link to prevent browser from blocking pop-ups in single-integration flow

SDK Updates

• Enhanced Python ATS SDK and consolidated Kotlin SDK

Improvements

• Support for POST/Tickets for Gladly and Kustomer, with ability to create a new Contact
• Support for conditional query parameters for Ticketing /meta endpoint throuhg anyOf field
• Support for remote_created_after/before and remote_updated_after/before query parameters for GET/Tickets
• Support for Exchange Rate on all transaction related objects, including Invoices, Journal Entries, Payments, Purchase Orders, and Vendor Credits
• Support for POST/Application for existing candidates for Workable
• Support for posting URLs and Tags for POST/Candidates for Workable
• Support for capturing Evergreen Jobs in GET/Jobs for Workday
• Enhanced Issues Notification emails to include Linked Account information such as End User Organization Name, End User Email Address, End User Origin ID, and Linked Account ID
• Enhanced API Documentation to surface help text for relational fields
• Enhanced Merge signup and login page design

SDK Updates

• Node Legacy Fetch support for our consolidated Typescript SDK

Improvements

• Support for Merge Link Configurations so end-user can choose if account is a sandbox, the region their environment is from, etc.
• Support for Freshdesk Third Party Receiving webhooks to pull real-time changes in priority field for Tickets
• Support for biweekly and semi-monthly differentiation in pay_frequency and pay_period for Namely
• Support for payments on Invoices for Netsuite
• Support for Exchange Rate on Transactions for Netsuite
• Support for subsidiaries for Netsuite
• Auto-expanding linking directions for ADP Partnership in Link
• Enhanced support for Zendesk OAuth
• Enhanced Lever OAuth flow to take into account end-user permission configurations
• Enhanced security by updating account tokens for linked accounts converted from test to production

SDK Updates

• Enhanced Ruby SDK to support expand functionality
• Enhanced PHP SDK

Improvements

• Support for PATCH/Tickets for Azure Devops
• Support for ‘creator’ field in Tickets
• Support for exchange_rate and company in Journal Entries
• Support for Third Party Receiving Webhooks for Contacts from Hubspot
• Enhanced filtering for Issues Dashboard around Organization
• Support for GET/Tags and POST/Candidates for Cornerstone Talent Link
• Support for Basic Auth for Zendesk Sell
• Support for both REST and SOAP passthrough requests for Netsuite
• Support for “integration_params” in all categories
• Enhanced demo linking flow in our “Get Started” Guide
• Resolved integration logo images within Configurations for EU multi-tenant instance
• Enhanced API Tester to handle larger API response sizes
• Auto-expanding of ADP Partnership linking directions in Merge Linking Flow
• Placement on Sage Intact Marketplace
  

SDK Updates

• Enhanced Ticketing SDKs to capture more query parameters for tickets, integration_params and linked_account_params for POST models, and more queries for users
• Enhanced PHP SDK

Improvements

• Support for Email as a query parameter for GET/users
• Support for Creator field for Tickets
• Support for POST/opportunities and POST/engagements for Vtiger
• Support for GET/purchase-orders for Microsoft Dynamics 365
• Support for multiple entities for Sage Intact
• Enhanced Merge Link UI to show full fixed base URL subdomain
• Enhanced API Docs to denote features available for signed customers only
• Enhanced SmartRecruiters integration to resolve issue around files to URL

SDK Updates

• Support for Groups in PHP SDK

New Integration #1: Help Scout

New week, new three-peat of integrations! We’re happy to announce the addition of Help Scout to our Ticketing Unified API — check out more here!

New Integration #2: Accelo

We’re incredibly excited to expand our CRM Unified API with the addition of Accelo — check out more here!

New Integration #3: BizMerlinHR

We’re also excited to expand our ATS Unified API with the addition of BizMerlinHR — check out more here!

Improvements

• Ability to sort Issues by “Updated” and “Created” times
• Support for PATCH/Tickets for Freshdesk
• Support for POST/Candidates for Workable
• Support for country_subdivision in Address to capture state or region
• Support for real-time receiving webhooks for Freshdesk
• Updated required fields for POST/Candidate and POST/Application for SAP SuccessFactors
• Enhanced Netsuite integration with a fix around pagination

SDK Updates

• Enhanced consolidated Python SDK

15 New Integrations in 7 Days

Our team is on FIRE, and we literally cannot stop building! We’ve released more than 2 new integrations per day for the last week - to expand ALL of our Unified APIs.

Check out what we’ve released this week:

• HRIS: PayCaptain
• ATS: Personio Recruiting, Recrutitive, HarbourATS
• Accounting: Moneybird, FreeAgent
• Ticketing: Salesforce Service Cloud,Re:amaze, Basecamp, Height, Freshservice
• CRM: Nutshell, Keap, Affinity, Vtiger

Expanded Accounting Writes Support

We've been hard at work to make sure our Unified API’s are able to support any potential use case and help expand the potential functionalities of your product. We’ve recently released POST support for: Contacts, Invoices for Accounts Payable, Journal Entries, Purchase Orders, and Payments.

This, coupled with our current POST support for Accounts, Invoices for Accounts Receivables, and Expenses, will now allow you to leverage our Accounting Unified API for any related use case!

Improvements

• Support for several new query parameters for our Ticketing Unified API, including filtering for tickets on status, due_date, and tags
• Support for POST/Employees for UKG Pro and IntelliHR
• Resolution of email functionality for issues notification within dashboard

SDK Updates

• Enhanced support for AnyType conversion for Ruby SDK