Changelog

Learn about Merge’s latest integrations and features

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Improvements

   Accounting
   ATS
   HRIS
  • Support for a new field to our Group common model, name “is_commonly_used_as_team”. More details on the field here
  • Enhancements to “manager” for GET /employees for ADP Workforce Now
  • Enhancements to “employment_status” for GET /employees for BambooHR
  • Enhancements to “pay_rate” for GET /employments for Deel
  • Enhancements to “groups” for GET /employees for Gusto
  • Enhancements to “remote_data” for GET /employees for Sage HR & Paychex
   Ticketing
   API and Documentation
   Merge Link and Dashboard
   Syncing Data
  • Improved rate limit management for Zendesk
  • Improvements to Deleted Data Detection
  • Support for edge cases in initial syncs for SAP SuccessFactors
  • Support for edge cases in syncs for Gusto
  • Support for edge cases when zipped files are returned via API from 3rd party platforms
UNIFIED
Agent Handler
Gateway

Improvements

   Accounting
   ATS
   CRM
  • Enhancements to error messaging for GET /notes for Pipedrive
   HRIS
  • Enhancements to “country” for “work_locations” for GET /employees for ADP Workforce Now
  • Enhancements to enums for “employment_status” for GET /employees for BambooHR
  • Enhancements to “employment_status” for GET /employees for Dayforce
  • Enhancements to “mobile_phone_number” for GET /employees for Dayforce
  • Enhancements to “pay_frequency” for GET /employments for Deel
  • Enhancements to “employments” for GET /employees for Humaans
  • Support for terminated employees for GET /employees for Lucca
  • Enhancements to “locations” for GET /employees for Paylocity
  • Enhancements to “start_time” and “end_time” to support local timezones for GET /time-off for Personio
  • Enhancements to “flsa_status” for GET /employments for Workday
   Ticketing
  • Enhancements to performance for GET /tickets for Github
  • Enhancements to error messaging for GET /tickets for Clickup
  • Enhancements to “remote_data” for GET /tickets for Hubspot Ticketing
  • Enhancements to error messaging for GET /tickets for Jira
  • Enhancements to enums for “status” for GET /tickets for Jira
   API and Documentation
   Merge Link and Dashboard
  • Linking flow improvements for ClayHR
  • UX improvements for configuring Scopes in Dashboard
  • UI improvements for Linked Account overview page in Dashboard
  • UI improvements to Linked Account Selective Sync page in Dashboard
  • UI improvements to Linked Account and Issues filtering in Dashboard
  • UI improvements to 3rd Party Webhook configuration in Dashboard
  • UI improvements to Field Mapping in Dashboard
  • Updates to Get Started, Webhooks page in Dashboard
  • Improvements to Selective Sync flows in Merge Link
  • Improvements to authentication type selection flows in Merge Link
  • Improvements to relinking flows in Merge Link
   Syncing Data
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Agent Handler
Gateway

Advanced Field Mapping with JMESPath

We are continuing to add enhancements to Field Mapping. We released a new enhancement that allows you to write JMESPath queries to access specific values from a list of objects. This will allow you to map any custom fields in a list format to Merge’s Common Models.

Learn more with this Help Center article.

Improvements

   ATS
  • Updated authentication to support clients from Canada for UKG Pro Recruiting
  • Enhancements to “applications” for POST /candidates for Greenhouse
   HRIS
   Ticketing
   Merge Link and Dashboard
  • Enhancements to Merge Link loading speed
  • Support to open and populate API Tester directly from logs
  • UI improvements to Field Mapping in Dashboard
  • General Dashboard UI improvements
   Syncing Data
UNIFIED
Agent Handler
Gateway

Improvements

   Accounting
   ATS
   CRM
   HRIS
  • Enhancements to groups for GET /employees for CharlieHR
  • Enhancements to “phone_numbers” for GET /employees for HiBob
  • Enhancements to “termination_date” for GET /employees for Nmbrs
  • Enhancements to “personal_email” and “work_email” for GET /employees for Workday
  • Updated authentication to support clients from Canada for Zoho People
   Ticketing
   Merge Link and Dashboard
   Syncing Data
  • Broad optimizations for initial syncs
  • Support for edge case in Ashby initial syncs
  • Support for edge cases in ADP Workforce Now syncs
  • Improvements to Merge Link linking flow for sandbox accounts
  • Improvements to Merge Link successful linking flow
  • Optimizations for Gusto syncs
UNIFIED
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Gateway

Integrations

JobDiva and HaileyHR are now available in beta. Please reach out to your Customer Support Manager if you’d like to get access and provide feedback.

Improvements

   Accounting
   ATS
   CRM
   File Storage
  • Enhancements to “remote_created_at” and “remote_updated_at” for GET /files for OneDrive
  • Enhancements to “size” for GET /folders for Google Drive
   HRIS
  • Enhancements to “gender” for GET /employees for ADP
  • Updated name of Ceridian Dayforce to Dayforce
  • Enhancements to “avatar” for GET /employees for Charthop
  • Enhancements to "manager" for GET /employees for Hibob
  • Support for inactive and terminated employees in GET /employees for HR Partner
  • Support for when employees are removed from groups in GET /employees for Keka
  • Enhancements to “employee_number” for GET /employees for PayCaptain
  • Enhancements to “pay_rate” for GET /employments for PayCaptain
  • Enhancements to “work_email” and “personal_email” for GET /employees for Workday
   Ticketing
   Merge Link and Dashboard
  • Updated Resync button in Linked Account Overview page
  • Expanded capabilities for modifying query parameters in API Tester
  • UX improvements for sandbox linking flows in Merge Link
  • UX improvements for configuring webhook receivers
  • UI improvements for Selective Sync pages in Merge Link
  • Dashboard UI/UX improvements for Free and Launch customers
   Syncing Data

SDK Updates

UNIFIED
Agent Handler
Gateway

Enhancements to Field Mapping by surfacing coverage percentage

We’re continuing to invest in our Field Mapping feature, and have pushed out new functionality to help you identify the best remote field from a customer’s account to leverage!

We now show the coverage percentage of each remote field, which is a calculation of how often the specific field is returned with a non-null value across that individual linked account.

For example, if you’re looking to map a specific field mapping for our Employee Object, we will show the coverage for each remote field available for mapping, and how often it is a non-null value for Employees.

This enhancement will give you more confidence that you are mapping the correct and most valuable field from a third-party system for a given field mapping!

Access it through the Linked Accounts view in our Dashboard, under the Field Mappings tab.

Improvements

   Accounting
  • Enhancements to “account” on “line_items” for GET /Transactions for QuickBooks Online
   ATS
  • Enhancements to “job_status” for GET /Jobs for SAP SuccessFactor
  • Enhancements to “status” for GET/ Job Posting for Greenhouse
   CRM
  • Support for Account created, updated, and deleted and Opportunity created, updated, and deleted webhooks for Hubspot
  • Support for “addresses” and “phone_numbers” for POST /Account for Hubspot
   HRIS
  • Added performance improvements to GET /Time Off for SAP SuccessFactor
  • Support for “employment_type” = CONTRACTOR for GET /Employee for Ceridian Dayforce
  • Enhancements to “ssn” and "date_of_birth” for GET /Employee for PayCaptain
  • Enhancements to “employment_status” for GET /Employee for HR Partner
  • Enhancements to "date_of_birth” for GET /Employee for Hibob
  • Support for filtering GET /Groups by group “name”
   File Storage
  • Support for filtering GET /Files by file ”mime_type”
   Ticketing
   Merge Link and Dashboard
  • UX improvements for configuring 3rd Party Webhooks
  • UI improvements for Linked Account overview page in Dashboard
  • UI improvements for Field Mapping in Dashboard
  • API Tester Linked Account search improvements
  • Improved Dashboard messaging for Bad API Key Issue edge cases
  • Support for edge case when displaying Merge Link for a single integration
   Syncing data
UNIFIED
Agent Handler
Gateway

Integrations

Jira Data Center for ticketing is now available in beta! Please reach out to your Customer Support Manager if you’d like to get access and provide feedback.

Improvements

   Accounting
   ATS
   CRM
   HRIS
  • Support for EU and JP regions in the linking flow for Zoho People
  • Enhancements to “employment_status” on GET /Employees for SAP SuccessFactors
  • Expanded “remote_data” on GET /Employees for SAP
  • Enhancements to “pay_period” on GET /Employments for Workday
   Ticketing
  • Enhancements to GET /Tickets and GET /Users for Zendesk
  • Support to filter tickets by modified date and tags for Front
  • Support for "body" in comment webhooks for Zendesk
  • Enhancements to “status” for ticket webhooks for Zendesk
  • Enhancements to PATCH /Ticket for Jira
  • Enhancements to GET /tickets/meta/post for Freshservice
   Merge Link and Dashboard
  • Support for typeahead search for API Tester
  • UI improvements to Merge Link
   Syncing data

SDK Updates

UNIFIED
Agent Handler
Gateway

Now available — User Configurable Scopes!

Give control to your users!

You can now allow users control over their Scopes during the linking flow simply mark the model or field as optional in Dashboard.

Models and fields that are marked as optional will be enabled by default but able to be disabled by your users prior to connecting.

   Accounting
   ATS
   CRM
   HRIS
   Ticketing
   API and documentation
   Merge Link and Dashboard
  • Improved UI for log details panel
  • Improved styling of Merge Link once it's embedded
  • Improved reliability of API Tester when using Mock Sandboxes
  • Improved calculation of “Next sync start” time on Linked Account/Overview page
  • Field Mapping UI improvements
  • General Dashboard UI improvements
  • General Merge Link UI improvements
   Syncing data
UNIFIED
Agent Handler
Gateway

Improvements

   Accounting
   ATS
   CRM
   File Storage
  • Support for shared files and folder in File Picker for OneDrive
   HRIS
  • Support to sync employments without salary information for Hibob
  • Support for terminated employees in GET /Employee for Lucca
  • Added reliability enhancements to “type” on GET /Groups for Workday
  • Added reliability enhancements to “status” on GET /TimeOff for Workday
  • Added reliability enhancements for employees with “status” = pending for GET /Employee Workday
  • Support to filter employees by employment status for Okta
   Ticketing
  • Support for GET /Roles for Aha!, Bitbucket, Height and Teamwork
  • Added performance enhancements to all models for Jira
  • Added performance enhancements for large accounts for GET /Tickets for Shortcut
  • Support to filter tickets by tags for Intercom and Zendesk
  • Support to filter tickets by modified date for Dixa and Freshdesk
  • Support for webhooks with Ticket create, Ticket status update, Ticket assignee update, and Comment create events for Dixa
   Merge Dashboard
  • Linked Account logs page UI improvements
  • UX improvements for Field Mapping in Dashboard
  • General Dashboard UI improvements
   Docs
  • Updated code snippets for Node in Get Started flow
  • UI improvements to Field support by integration section on common model pages
  • General documentation updates
   Sync performance
  • Improved reliability for redaction of remote data based upon scopes
  • Improved speed of webhooks for Zendesk
UNIFIED
Agent Handler
Gateway

Common Model Overrides is now available!

As part of our expanding our Field Mapping capabilities, you can now set a third-party field to be mapped and defaulted as Merge’s Common Model. This can be specified at the linked account AND the org level.

As part of this launch, there have been major UX enhancements in how to configure your Field Mapping settings in our Dashboard.

Note that this is only available to our pro and enterprise customers. If you’re interested in learning more, feel free to reach out to your customer support manager!

Integrations

Oracle HCM is now available in beta. Please reach out to your Customer Support Manager if you’d like to get access and provide feedback.

New ATS Common Model

We are super excited to announce the Job Posting Common Model! You can now retrieve the external job board announcements for a specific Job opening.

We have also added “type” on Jobs. It’s now easier to distinguish between Requisitions, Profiles, and Postings.

Improvements

   Accounting
  • Support for “type” on GET /Payments for Netsuite, Dynamics, Sage Intacct, Quickbooks Online, Xero, and Zoho Books
  • Support for GET /Tracking Categories for nested subsidiaries for Netsuite
  • Enhancements to prevent shell contacts for GET /Contacts for Quickbooks Online
   ATS
  • Support for GET/ Job Posting for iCIMs, Greenhouse, SAP, Workday, ORC
  • Support for “type” for GET/ Job for iCIMs, Greenhouse, SAP, Workday, ORC
  • Updated linking flow to allow end users to select EU accounts for Lever
  • Added reliability enhancements for name and location for GET /Office for Workday
   File Storage
  • Support for shared files and folder in File Picker for OneDrive
   HRIS
  • Enhanced functionality for when employee’s manager is updated in GET /Employee for BambooHR
  • Added reliability enhancements to “employment_type” for GET /Employee for Ceridian Dayforce
  • Added reliability enhancements for employees groups for GET /Groups for Deel
  • Enhancements to remote data for GET /Employee for Humaans
  • Added reliability enhancements to “employment_status” for GET /Employee for Lucca
  • Support for auto-approval of timeoff requests for GET /Timeoff for PeopleHR
  • Support for maternity and paternity leave absences for GET /Timeoff for PeopleHR
  • Support for “birthday” for GET /Employee for Personio for EU accounts
  • Added reliability enhancements when an employee’s manager is updated in GET /Employee for UKG pro
   Ticketing
  • Support for gitlab groups as collections and “parent_collection” in GET /Collection for Gitlab
  • Support for “reporters” as Users in GET and POST /Ticket for Jira Service Management
  • Enhancements to “status” in PATCH /Ticket for Jira Service Management
   Merge Dashboard
  • Updated calculation of ”Next sync start” in Linked Account data sync tab
  • Improved UX of Scopes
  • General Dashboard UI improvements
   Docs
   Sync performance
  • Enhancements to CRM category performance
  • Improved reliability of ”is_initial_sync” for /sync-status endpoint
  • Enhanced /Groups objects for Workday
  • Enhanced /TimeOff objects for PeopleHR