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Week 5, July

Merge Unified

Accounting
  • Webhook reliability improvement for GET /accounts, GET /invoices, including bills, and GET /payments for QuickBooks Online — Added support for QuickBooks Online’s updated webhook format, improving the reliability of real-time accounting updates
  • Performance improvement for GET /items for NetSuite — Accounts with Item syncs disabled now skip item retrieval, reducing sync times for organizations with large item catalogs
  • Performance improvement for Remote Field Classes for Sage Intacct — Improved the retrieval of user-defined dimension choices to prevent timeouts for organizations with large custom objects
  • Mapping enhancement for Remote Field Classes and GET /projects for Sage Intacct — Expanded enum mapping for user-defined dimensions and improved Project data coverage
ATS
  • Error handling improvement for GET /applications and POST /candidates for Greenhouse — Application syncs and candidate creation now succeed when the optional Sources permission is not granted
  • Error handling improvement for GET /jobs for Greenhouse — Job syncs now complete successfully when the optional Job Posts permission is not enabled
  • Edge case handling for GET /attachments and GET /applications for SmartRecruiters — Improved reliability for high-volume accounts by handling orphaned attachments and reducing sync timeouts
HRIS
  • Mapping enhancement for GET /employees for Humaans — Role-based custom fields now reflect the value associated with an employee’s current employment, improving fields such as sub-department
  • Mapping enhancement for GET /time-off-balances for SAP SuccessFactors — Added effective-date and status data so active time-off balances can be identified more reliably
  • Performance improvement for GET /employees for SAP SuccessFactors — Recently changed employee records are now captured more reliably during subsequent syncs without requiring a full resync
  • Performance improvement for GET /locations for ADP Workforce Now — Reduced duplicate work-location updates during syncs
  • Performance improvement for GET /employees for Paycor — Reduced duplicate requests and improved sync efficiency for employee records
  • Edge case handling for GET /employments for Keka — Improved employment-type consistency across connected accounts
  • Error handling improvement for GET /groups for Planday — Groups now sync successfully when the optional Payroll permission is disabled
  • Edge case handling for GET /employees for Darwinbox — Inactive employees are now consistently represented with the correct employment status
  • Edge case handling for GET /locations for ADP Workforce Now — Employee work-location names and values now remain stable across syncs
  • Mapping enhancement for GET /time-off for Factorial — Time-off statuses now map consistently to standard values such as Approved and Declined
  • Error handling improvement for GET /employees for BambooHR — Resolved an issue that could cause employee syncs to fail when processing break-policy data
  • Error handling improvement for GET /employees and GET /locations for IRIS Cascade — Records with missing employment start or end dates no longer cause sync failures
  • Performance improvement for GET /employments for Hibob — Employment syncs now complete faster for accounts without access to salary data
  • Efficiency and error handling improvements for Breathe, Proliant, Officient, Folks HR, IRIS Cascade, and Kallidus
Ticketing
  • Added support for GET /tickets, GET /comments, and GET /attachments for Hive.
  • Added support for real-time webhook syncs for GET /tickets, GET /comments, GET /attachments, and GET /tags for Freshservice
  • Mapping enhancement for remote data on GET /comments and GET /attachments for Zendesk
Merge Dashboard
  • Redesigned Scopes page in the dashboard — removed unnecessary modals, added sorting, filtering, and search, enabled bulk editing of multiple objects and fields in a single save, and clarified read/write toggles for at-a-glance visibility
  • Added support for QuickBooks Online webhook migration - Added fallback field handling so both legacy and new webhook formats are accepted
  • Error handling improvement for Sage Intacct - Improved redaction handling for credentials in API request logs
Merge Link
  • Fixed Merge Link text wrapping for Portuguese translations - Improved line spacing on wrapped Advanced mapping labels
  • Fixed File Picker View Selections - Selected file names now persist after returning to setup from multiple folders

Merge Agent Handler

Added hundreds of generic MCP connectors to the Agent Handler catalog — browsable and enabled alongside existing Merge-built connectors on the same authentication, access control, and governance infrastructure, with no separate MCP server to stand up or integration to build

Connectors & Tools
  • Launched new connectors Okta, Brex, Microsoft Excel, Metabase, Sigma Computing, Statsig, and Granola
  • Added webhook support to Microsoft Teams and Zoom, so agents can
    respond to activity as it happens
  • Sharpened Gmail speed by returning full message, thread, and draft details in one call instead of a follow-up read per result
  • Fixed draft data loss and retry-driven duplicate sends in Gmail, and narrowed its OAuth scopes to only what the connector needs
  • Improved Google Calendar to work from the primary calendar by default rather than scanning every calendar, and closed gaps that could silently drop event details
  • Hardened Google Drive with dependable shared-drive writes, clearer export errors, plain-text file reads, and PII kept out of logs
  • Updated three Workday endpoints per the official REST reference
  • Improved GitLab reliability for empty response fields and commit creation
  • Expanded SharePoint file downloads to include the file name
  • Retired the FactSet connector
User experience
  • Introduced the AI Guardrails experience with PII detection, guardrail rule tables, and a live tester that shows checks as they run
  • Enabled self-serve payment setup so organizations without a card on file can add one and start billing directly
User experience
  • Clarified guardrail rule labels by standardizing on pre-run and post-run everywhere
  • Fixed sign-in and credential linking for customers served from their own domains, so logins persist and OAuth flows complete

Merge Gateway

  • Added Kimi-K3 through US-based inference providers, with zero data retention
  • Added Makora as a supported vendor, with zero data retention
  • Added Modal as a supported vendor, with zero data retention
  • Upgraded Deepseek V4 Flash to the most recent, official, version launched