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October 27, 2022
Week 4, October 2022
🖇️ New Integration #1: Help Scout
New week, new three-peat of integrations! We’re happy to announce the addition of Help Scout to our Ticketing Unified API — check out more here!
🖇️ New Integration #2: Accelo
We’re incredibly excited to expand our CRM Unified API with the addition of Accelo — check out more here!
🖇️ New Integration #3: BizMerlinHR
We’re also excited to expand our ATS Unified API with the addition of BizMerlinHR — check out more here!

✨ Improvements
- Ability to sort Issues by “Updated” and “Created” times
- Support for PATCH/Tickets for Freshdesk
- Support for POST/Candidates for Workable
- Support for country_subdivision in Address to capture state or region
- Support for real-time receiving webhooks for Freshdesk
- Updated required fields for POST/Candidate and POST/Application for SAP SuccessFactors
- Enhanced Netsuite integration with a fix around pagination
👨💻 SDK Updates
- Enhanced consolidated Python SDK