Merge Unified

CRM

New

• Added support to update “address” and “phone_number” for PATCH /contacts for Salesforce

File Storage

New

• Added support for “Super Admin” authentication (higher level access that allows viewing all user files across an organization) for Google Drive, Box and SharePoint
• Added support for “checksum” for GET /files for OneDrive
• Added support for when a file is unshared with the authenticated user to mark as “remote_was_deleted” = true for GET /files for SharePoint
• Added support for a group with remote_id “Company Members” that contains all internal users within an organization for GET /groups for SharePoint

Fixed

• Added edge case handling for expired tokens for GET /users for SharePoint

HRIS

New

FolksHR for HRIS is now available in beta! Please reach out to your Customer Support Manager if you’d like to get access and provide feedback.

• Added support for additional fields in “remote_data” for GET /employees for SAP SuccessFactors

Improved

• Added performance enhancements for faster syncs for custom fields for GET /employees for HiBob
• Added reliability enhancements for redaction in remote data and logs for Justworks
• Added reliability enhancements to prevent syncing non-employees (dependents) for GET /employees for SAP SuccessFactors

Ticketing

New

• Added support for “access_level” and “viewers” for GET /tickets and GET /collections for Asana
• Added support for user.added, user.changed, user.removed, user.deleted, user.undeleted, project_membership.added and project_membership.removed webhook events for Asana
• Added support for “Super Admin” authentication for Asana
• Added support to edit “remote_fields” with PATCH /tickets for ServiceNow
• Added support for OAuth for ServiceNow

Fixed

• Added support for status “resolved” as “CLOSED” for GET /tickets for Jira

Cross-category

New

Rate-limit management for passthrough requests

Merge has expanded rate limit management to include passthrough requests. Now when you're close to hitting a third-party rate limit, Merge will return a 400 error: “Third-party API provider rate limit exceeded. Please try again later.” as a warning. This helps protect your linked account's functionality and prevents delays when making any passthrough requests.

Merge Dashboard

Improved

• UX/UI improvements
• Optimized and enhanced certain interface elements

Merge Link

Improved

• Improvements to linking flow by skipping certain screens when only a single option exist
• UI enhancements