Changelog

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Week 3, July 2026

Merge Unified

ATS
  • Edge case handling for GET /attachments for Greenhouse — Improved candidate attachment downloads to reduce sync errors.
  • Performance improvement for GET /candidates for Lever — Prevented stalled syncs so candidate data pulls complete more reliably
CRM
  • Performance improvement for GET /users for Zoho CRM — Improved pagination to ensure all users are retrieved and initial syncs complete reliably for larger accounts
File Storage
  • Error handling improvement for GET /files for Microsoft SharePoint — Improved Live Search validation and region handling for more reliable search results
  • Performance improvement for GET /files and GET /folders for Microsoft SharePoint — Improved initial-sync performance for accounts with group membership data
HRIS
  • Mapping enhancement for GET /employees for SAP SuccessFactors — Improved country-code mapping for employee mobile phone numbers.
  • Mapping enhancement for GET /employees for Microsoft Entra ID — Group membership changes now update the employee’s modified_at value, ensuring they are included in incremental syncs
  • Mapping enhancement for GET /time-off for Lucca — Single-unit time-off entries now map correctly to duration_unit
  • Performance improvement for GET /time-off and GET /employees for Dayforce — Improved sync efficiency and reduced API throttling
  • Performance improvement for GET /employees for Paycor — Eliminated duplicate requests and ensured all employees are retrieved reliably
  • Mapping enhancement for GET /employees for Gusto — Contractor email addresses now map correctly to personal_email instead of work_email
  • Error handling improvement for GET /employments for HiBob — Improved sync reliability when processing inconsistently formatted API rate-limit information
  • Edge case handling for GET /employees for UKG Ready — Employment status mapping now recognizes case variations of “Not in Payroll.”
  • Edge case handling for GET /employees for SAP SuccessFactors — Rehired employees now have outdated termination dates cleared
  • Edge case handling for GET /employees for SAP SuccessFactors — Prevented unchanged employee records from being incorrectly marked as updated
  • Error handling improvement for GET /employees for UKG Pro Workforce Management — Improved sync reliability for accounts with large employee populations
  • Edge case handling for account linking for Lucca — Added support for additional Lucca account URL formats
  • Error handling improvement for account linking for PeopleHR — Resolved validation errors that could prevent initial connections
  • Error handling improvement for account linking for Workday — Merge Link now flags invalid Integration System IDs during setup, helping prevent subsequent sync failures
Knowledge Base
  • Performance improvement for GET /articles for Confluence — Improved article sync speed and reduced resource usage for both initial and subsequent syncs
Ticketing
  • Added Manual webhook support for GET /comments for Freshservice — New ticket comments now sync in real time.
  • Added Manual webhook support for GET /tickets for Freshservice — Ticket creations, updates, and deletions now sync in real time without waiting for the next scheduled sync
Merge Dashboard
  • Fixed integration-wide field overrides for Workday SFTP accounts - Overrides no longer produce null values on SFTP-based linked accounts
  • Fixed Workday Selective Sync boolean filters - Boolean filter values now sent as lowercase true/false so Workday requests no longer fail
Merge Link
  • Fixed Workday "Exclude contingent workers" Selective Sync filter - Boolean true/false dropdown now displays correctly in Merge Link
Docs
  • Revamped unified docs onboarding flow to better explain Unified concepts and get customers started quicker

Merge Agent Handler

Connectors & Tools
  • Launched the Clay connector for GTM data enrichment, adding 11 tools across searches, routines, and table queries
  • Launched the Unify connector for GTM, letting agents manage records, objects, attributes, and event queries
  • Launched the Google Analytics connector, covering accounts, properties, audiences, custom dimensions and metrics, data streams, key events, and reporting
  • Expanded the ServiceNow connector with query building and validation tools, helping agents construct and explain encoded queries more reliably
  • Added location support to Calendly event booking, so invitees can be scheduled for event types that require a physical or virtual location
  • Introduced resumable uploads for Google Drive, making large file transfers more reliable
  • Improved Google Drive downloads and exports for files in shared drives that were returning 404 errors
  • Improved Podium contact and location lookups, campaign limits, and phone number validation for smoother contact and campaign management

Merge Gateway

Embedded Routing Stack

Give every customer their own model controls. Embedded Routing Stack lets you provision tenants, set routing policies per customer, and support bring-your-own LLM keys, all from your API. It works inside your existing Gateway setup, so nothing changes and there's no migration.

Check out docs here!

  • Added Sail Research and Xiaomi Mimo as model vendors
  • Enhanced support for Merge Gateway within coding agents such as Claude Code, Codex, and OpenCode