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Connect enterprise knowledge to your AI with the Knowledge Base Unified API

We’re introducing the Knowledge Base Unified API, a new category built to bring internal company knowledge into AI systems — starting with support for Confluence.

• Access and normalize knowledge content from tools like Atlassian Confluence
• Enforce fine-grained access control with built-in ACL support
• Use Article Picker to select and sync only the content you need
• Designed for high-scale AI use cases with Selective Sync and webhook support

Knowledge Base is live for Confluence, with Notion and Salesforce Knowledge on the way.

Read more here and reach out to your customer success manager if you'd like to join the waitlist for new integrations.

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Integrations

ADP Next Gen for HRIS is now available in beta! Please reach out to your Customer Support Manager if you’d like to get access and provide feedback.

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Improvements

💰     Accounting

• Added support for classes in GET /tracking-categories for Netsuite
• Added pagination enhancements to GET /employees for Netsuite

🤝     ATS

• Added support for “description” for GET /jobs for Oracle Cloud Recruiting

📁     File Storage

• Added rate limits enhancements for improved sync performance for Box
• Added edge case handling for deleted files and folders for GET /files and GET /folders for Dropbox
• Added edge case handling for GET /groups for Dropbox
• Enhanced link error messaging for Google Drive
• Added improvements to how change events for files and folders are captured during periodic syncs for Google Drive

🏠     HRIS

• Added mapping enhancements to “work_location” when there are multiple locations for for GET /employees for ADP Workforce Now
• Added mapping enhancements to “termination_date” for rehired employees for GET /employees for Dayforce
• Enhanced field mapping for GET /employments for Dayforce
• Added performance enhancements for “home_location” for GET /employees for Gusto
• Added mapping enhancements to “employment_type” for GET /employments for Justworks
• Added edge case handling for “pay_currency” for GET /employments for Lattice
• Added rate limit enhancements for Paycor
• Added mapping enhancements for non US addresses for GET /locations for Workday
• Added mapping enhancements to “employment_type” for GET /employments for UKG Pro
• Added mapping enhancements to better capture updated to current employments for GET /employments for UKG Pro

🎟️     Ticketing

• Added mapping enhancements to “status” for GET /tickets for Intercom

⚛️     Cross-category

• Improved Common Model scalability and overall system performance across categories

🎮     Merge Dashboard

• Improved Selective Sync performance
• Enhanced Linked Account handling in the API tester
• Added visual indicators for beta public categories
• Improved robustness of security in logs
• Implemented dependency updates and security fixes⁠

🔗     Merge Link

• Enhanced EU/APAC white labelling
• Added Knowledge Base to the public integration category list⁠

📄     Docs

• Updated docs and packages to support the new Knowledge Base category

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SDK Updates‍

• Merge C# 4.0.1