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Agent Handler

Power BI, Dealops, and GCC High connectors

Agent Handler adds Power BI, Dealops, and GCC High versions of Outlook and Excel

Four connectors cover analytics, quoting, and the US Government sovereign cloud.

  • Microsoft Power BI: 42 tools across workspaces, reports, semantic models, dashboards, dataflows, gateways, and tenant administration
  • Dealops: read the CPQ catalog, build and price quotes, and follow them through approval
  • Outlook GCC High and Excel GCC High: for teams on the US Government sovereign cloud

Read more in the Agent Handler connectors docs.

Admins set connector tool access per user from the dashboard

Grant a user access to a connector's tools, edit that selection later, or revoke it, one user at a time. The Group access dialog adds search boxes and consolidates tool selection into a single shared list. Read more in the managing tool access docs.

Access keys take explicit scopes at creation

Pick scopes when you create an access key. Privileged keys carry a badge in the dashboard, with revoke actions that reflect their elevated access. Read more in the access keys docs.

Link's OAuth step and success screen become configurable per organization

An optional "Powered by Merge" mark can appear on the Link OAuth step. Organizations can also skip the success screen, so the flow closes as soon as a connector authorizes. Read more in the Link customization docs.

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Improvements

  • Confluence - OAuth linking requests fewer scopes
  • Gmail - Message list rows now report whether their details loaded, with empty rows retried
  • Google Calendar - Events can attach existing Microsoft Teams and Zoom links; event reads return leaner
  • Google Sheets - Adds spreadsheet discovery, so agents list and search without an ID up front
  • Google Slides - Creates a slide and its content in a single step
  • HubSpot - Custom object discovery adds optional properties and associations for lighter results
  • Sentry - Adds root cause analysis, trace, replay, and event attachment tools
  • Zoho CRM, Zoho Desk - Accounts outside the US now link and make calls through their own data center