Changelog
Learn about Merge’s latest integrations and features
Slackbot connector launches, Salesforce gains generic records, Ramp adds POs
Merge Agent Handler
Slackbot connector
New
Connecting Slack as a human user meant agents ran under that person's account, inheriting their channels, their DMs, and their access history. The Slackbot connector gives agents their own identity: a dedicated bot with 48 tools across messaging, channels, and files. Activity in Slack shows up under the bot, not whoever set up the connection.
Generic record tools for Salesforce
New
Most Salesforce orgs have custom objects that do not fit any standard schema, and until now agents could only read and write the objects Merge had already modeled. Generic record tools give Salesforce agents full CRUD on any object, standard or custom, without waiting on Merge to add support for it. A query-injection guard ships alongside the new tools, so agents building dynamic queries cannot be tricked into reaching data outside the intended object.
Ramp purchase order support
New
Ramp agents could read purchase orders but not act on them, so any change still routed through a person in Ramp's UI. Ramp now supports full purchase order management: agents can create, update, archive, and manage line items on POs directly. That covers the full PO lifecycle end to end, not just the pieces that were easy to add.
Access Key scope updates
Security
Access Keys previously locked in their scope at creation, so narrowing or widening what a key could reach meant issuing a new one and rotating it through every service that used it. You can now update an Access Key's scopes directly in the dashboard, adjusting its access without generating a new key or breaking anything already using the old one. That matters after a security review, or when a key needs broader access as a new integration comes online.