Back to changelog
UNIFIED
July 17, 2026
Faster syncs and broader field mapping across HRIS, File Storage, and Ticketing
Freshservice tickets and comments sync in real time
Ticketing [[hide]]
New
GET /tickets and GET /comments for Freshservice now support manual webhooks.
Ticket creations, updates, and deletions, along with new comments, sync in real time instead of waiting for the next scheduled sync.
Unified API onboarding flow revamped
Improved
The Unified API onboarding flow now leads with core concepts before diving into implementation.
New users get from signup to a working integration faster.
Improvements
- Confluence - Speeds up GET /articles on both initial and subsequent runs
- Dayforce - GET /time-off and GET /employees syncs pace requests to Dayforce's rate limits
- Freshservice - Adds webhook support so GET /comments and GET /tickets sync in real time
- Lucca - Accepts additional URL formats during account linking
- Microsoft SharePoint - Speeds up GET /files and GET /folders for accounts with group membership data
- UKG Pro Workforce Management - Raises the supported employee count for GET /employees syncs
- Unified docs - Rewrites the onboarding flow to explain core concepts up front
- Workday - Adds Integration System ID validation during account linking
- Expanded attachment downloads, field and country-code mapping, pagination, and Selective Sync options across Greenhouse, Gusto, HiBob, Lever, Lucca, Microsoft Entra ID, Microsoft SharePoint, Paycor, PeopleHR, SAP SuccessFactors, UKG Ready, Workday, and Zoho CRM.