Merge is built to scale for enterprise and AI use cases
- Merge delivers accurate permissions that scale, syncing and normalizing access control lists (ACLs)
- Merge syncs thousands of objects across 7 categories and supports custom data; Paragon’s coverage is extremely limited
- Merge delivers best-in-class, responsive support for you and your customers. Paragon doesn’t.
01
Paragon’s ACL approach is extremely inefficient, black-boxed, and fundamentally unscalable
- Paragon requires you to call their Permissions API at the time of document retrieval, introducing latency and runtime risk
- Merge de-risks this by embedding ACLs, so permissions are indexed and referenced locally
- Paragon’s Permissions API is a complete black box that returns only yes/no checks. There is no visibility into ACL structure or permission inheritance and no control over ACL logic
- Merge exposes normalized ACLs, providing complete visibility and control over your permissions system to ensure no data leakage
- Paragon’s sync frequencies don’t scale; by offering non-optimal sync frequencies, you’re forced to test third-party rate limits
- Merge’s standardized sync frequencies are tested against the largest enterprise systems for reliability and scalability
Trusted by the top AI companies, Merge continuously syncs and normalizes ACLs, delivering the most accurate and scalable foundation for enterprise-safe RAG pipelines.
02
Paragon limits you to only 6 data objects. Merge ingests any standardized or custom data you need.
- Paragon’s Managed Sync supports only a limited set of objects and does not support syncing any custom data
- If you need data outside of their supported objects, you’ll need to build pipelines and on-the-fly permission checks
- Paragon requires you to kick off manual sync every time
Merge Unified automatically syncs thousands of objects across 7 integration categories and supports custom and raw data ingestion, delivering enterprise-safe data ready for embedding, search, and retrieval.
03
Paragon has poor documentation and slow, unreliable customer support
Paragon lacks the resources to support you. Their docs don’t have their rate limits, making it impossible to assess sync reliability. They also offer unreliable support, with slow responses and poor guidance.
Merge’s documentation is clear. Merge prioritizes your success from implementation to adoption, with global support hours, a 5/5 median CSAT score, and average response times under one hour.
See why thousands of companies pick Merge to power their integrations
Feature comparison
“Merge’s ability to incorporate access control lists (ACLs) across their file storage integrations ensures that sensitive data stays secure and that our customers keep compliant with key data protection regulations, like GDPR.”
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