Teams
The Team object is used to represent a team within the company receiving the ticket.
Properties

idUUID
Required

remote_idString
Optional
The third-party API ID of the matching object.

created_atDateTime (ISO 8601)
Required

modified_atDateTime (ISO 8601)
Required
This is the datetime that this object was last updated by Merge

nameString
Optional
The team's name.

descriptionString
Optional
The team's description.

remote_was_deletedBoolean
Required
Indicates whether or not this object has been deleted in the third party platform.

field_mappingsObject
Optional

remote_dataRemoteData[]
Optional


GET
/teams

https://api.merge.dev/api/ticketing/v1/teams

US
EU

Returns a list of Team objects.


Query & Path Parameters

created_afterDateTime (ISO 8601)
Optional
If provided, will only return objects created after this datetime.

created_beforeDateTime (ISO 8601)
Optional
If provided, will only return objects created before this datetime.

cursorString
Optional
The pagination cursor value.

include_deleted_dataBoolean
Optional
Whether to include data that was marked as deleted by third party webhooks.

include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.

modified_afterDateTime (ISO 8601)
Optional
If provided, only objects synced by Merge after this date time will be returned.

modified_beforeDateTime (ISO 8601)
Optional
If provided, only objects synced by Merge before this date time will be returned.

page_sizeInteger
Optional
Number of results to return per page.

remote_idString
Optional
The API provider's ID for the given object.

Field support by integration
See all supported fields
Use the /linked-accounts endpoint to pull platform support information
Asana
Asana
Azure DevOps
Azure DevOps
ClickUp
ClickUp
Freshdesk
Freshdesk
Freshservice
Freshservice
Front
Front
GitHub Issues
GitHub Issues
Gladly
Gladly
Gorgias
Gorgias
Height
Height
Help Scout
Help Scout
Hive
Hive
Intercom
Intercom
Ironclad
Ironclad
Jira
Jira
Jira Service Management
Jira Service Management
Kustomer
Kustomer
Linear
Linear
ServiceNow
ServiceNow
Shortcut
Shortcut
Trello
Trello
Wrike
Wrike
Zendesk
Zendesk
Zoho Desk
Zoho Desk
Salesforce Service Cloud
Salesforce Service Cloud
Coming soon
Targetprocess
Targetprocess
Coming soon
Workfront
Workfront
Coming soon
GET
/teams/{id}

https://api.merge.dev/api/ticketing/v1/teams/{id}

US
EU

Returns a Team object with the given id.


Query & Path Parameters

idUUID
Required

include_remote_dataBoolean
Optional
Whether to include the original data Merge fetched from the third-party to produce these models.
Field support by integration
See all supported fields
Use the /linked-accounts endpoint to pull platform support information
Asana
Asana
Azure DevOps
Azure DevOps
ClickUp
ClickUp
Freshdesk
Freshdesk
Freshservice
Freshservice
Front
Front
GitHub Issues
GitHub Issues
Gladly
Gladly
Gorgias
Gorgias
Height
Height
Help Scout
Help Scout
Hive
Hive
Intercom
Intercom
Ironclad
Ironclad
Jira
Jira
Jira Service Management
Jira Service Management
Kustomer
Kustomer
Linear
Linear
ServiceNow
ServiceNow
Shortcut
Shortcut
Trello
Trello
Wrike
Wrike
Zendesk
Zendesk
Zoho Desk
Zoho Desk
Salesforce Service Cloud
Salesforce Service Cloud
Coming soon
Targetprocess
Targetprocess
Coming soon
Workfront
Workfront
Coming soon